Quest Diagnostics

"The worst quest diagnostic in the world. I went for an appointment got there 15 minutes early and when I went in to get the labs done for my baby, the lady told me that I needed the physical lab order. I told her I had an email copy of the lab order that I could email to them. She’s not able to do my appointments because they only allow 10 minutes per customer, so I’ve already been there for five minutes talking to her so even if I go print the paper right across the street and come back in 10 minutes, they won’t take me. Worst quest diagnostic in the world."

"Zero stars! Rude staff. Head nurse came out to waiting room yelling “if your a walk-in, you will not be seen.” Zero politeness or customer service skills. Do not go."

"I see a lot of negative reviews here, but my experience was great. The kiosk check-in was easy and fast, waiting room was roomy and not overscheduled or crowded. Very efficient and moved quickly...actually ahead of schedule. My tech was also great -- personable and good at her job. I'd use this location again!"

"If I could leave 0 stars I would. Complete waste of time. Arrived at 1230 to my 1240 appointment, signed in and put text message option to be notified when they’re ready; never received a text. Finally talked to someone an hour later after no one was at the front desk the entire time and was told I would need to reschedule as my name was called twice already even though I put text. I only put text due to a muggy dirty environment and hardly any open chairs. It literally smelled like chuckee cheese. All the doctors were extremely rude especially the black woman who I believe was the head nurse. She screamed at all the patients in the waiting room they were no longer accepting walk ins and accused me of being late in a rude tone. Doctors do not know how to take accountability for their faults and were highly unprofessional. Cannot believe these were actually adults working in this establishment. Place should be shut down"

"I wish there was a half of star option. They are very unprofessional and rude here. And don’t know how to deal with younger children properly. I brought my son and also my toddler daughter but my son was the one getting blood drawn. My son and very fearful of needles and so am I even as a adult today. First Red flag the person drawing my blood was taking a personal phone call while she was entering my son information into the system. Then my daughter start to cry cause she wanted me to pick her up but I couldn’t cause I had to be there for my younger son, the lady began to try and tell my younger daughter to shhhh cause she was still on a phone call which was the SECOND RED FLAG. So my son wanted to sit on my lap cause he’s afraid but then my toddler started to cry again and she told me that my son had to sit by his self cause I needed to stop my toddler for crying and then my son started to panic and I’m telling her he’s afraid of needles and I must sit with him cause I didn’t want anything to go wrong she still refused and said she had a headache and couldn’t deal with all that crying and then try to state they have other customers too. I got my daughter to finally be quiet and I asked if I could sit with him now and hold her she told me no and started talking about rules and regulations. But my thing is does the rules say it’s ok to be on a personal phone call while you have a patient in the room ????? So I asked very nicely if someone else can or needed to do it she told me no again. And the very ONLY reason I allowed my son to still get bloodwork done there is because I had waited 2 weeks prior to finally get a appt and I didn’t want him missing anymore days from school and it was my only day off. So I’m writing this review so say that some of their workers are very rude and unprofessional and doesn’t know how to show compassion to younger kids who have needle phobia issues. And it’s say to also say that most of them were black women and I’m also a black woman and it’s Sad to see when we work so hard to get somewhere and then when you finally get to that place of having a career such as that one you should drop the attitude, the unprofessionalism, the sloppy service and really be a asset to the company, and not a reliability. Find another Quest the service isn’t worth the headache."