Classic Collision

"Always a pleasure to work with! They have repaired my car twice now (not my fault either time) but I will forever take my Mercedes there. Top notch service, craftsmanship, and customer service."

"I cannot thank the crew enough. They replaced my bumper a while ago, and I thought it had just popped off again later, they figured out I hit another curb or driveway without realizing it, and they set it back in place and got it looking as good as possible. Scott was a tremendous and they were gracious to do this for me free of charge, months after replacing the bumper. This is a prime example of going above and beyond and I can’t thank them enough!!!"

"Thank you so much Classic Collision for your work on my car. I’ve had an issue with the paint on my hood and I have been in an ongoing battle with various shops in Atlanta for months about it. The protective coat was slowly cracking and peeling off on its own accord, and the shops I had contacted previously either laughed off my concerns or downright rejected working on my car. One shop even quoted me for $2,500! However, Ron and his team at Classic Collision have been amazing to work with. They gave me a very reasonable quote and time frame. In fact, the actual turnaround time was quicker and the actual price cheaper! Throughout the week my car was in the shop, I received updates from Ron himself before I even had the chance to phone in. My car was returned clean, in pristine condition, and with an exact color match on the hood. Thanks so much for your wonderful and timely work!"

"I am dissatisfied with the quality of their work and their failure to honor their advertised lifetime warranty. I brought my vehicle to Classic Collision Cobb Parkway for repairs after an auto accident. The front hood of my car had sustained damage, and I entrusted them with the task of restoring it to its original condition. However, shortly after the repair was completed, I noticed a crack in the paint, which was not present prior to the repair. I was told by another repair shop that there was an air bubble under the paint and over time the paint cracked. Concerned about the quality of their work, I promptly returned to Classic Collision Cobb Parkway to address the issue. I showed them the crack in the paint and reminded them of their lifetime warranty, which they prominently advertise. To my surprise, I was informed that I would be required to pay an additional $1,000 to have the issue rectified. Reluctantly, I agreed to pay the additional amount, as I believed it was their responsibility to fix the problem they had caused. However, my dissatisfaction has only grown since then. The clear coat on the repaired area is now peeling off, leaving my car's front hood in a visibly deteriorated and unsightly condition. This is not only aesthetically displeasing but also raises concerns about the long-term durability and protection of the repaired area. I find it unacceptable that Classic Collision Cobb Parkway has failed to deliver on their promise of a lifetime warranty and has instead charged me for their own bad workmanship. As a consumer, I expect to receive quality service and repairs, especially when a company advertises such guarantees."

"Whatever you do if you're in a car accident. Or if you just have a simple fender bender DO NOT take your car to Classic Collision. They are the absolute worse and they do not listen to their customers. All they care about is making money. I brought my car to them to fix after a accident 2 days before Christmas. It was completely the other driver's fault and all they had to do was repair a bumper and a headlight. I told the manager James that I could not afford for my car to be a total loss. Instead what James Did was give geico a $8000 estimate which was more than what my 2009. Toyota Camry was worth. He knew that and still submitted an $8000 estimate which ultimately put my car at a total loss. On top of that they stripped my car down to a unnecessary condition and drained my battery (only a year old battery). Claiming to see if there was more damage, all a plan for them to be able to drum up and a ridiculous estimate to submit. Mind you it was already agreed (so I thought and was told) that the initial estimate which included just repairs for the bumper and headlight would be honored. Do you see any SO-CALLED extensive frame damage that would require $8000 worth of repairs. They weren't even going to paint! That total loss settlement money did not go to me but my lein holder( life lesson learned never use your car as collateral for a loan without GAP insurance). I had to jump through so many hoops and go through so much. Frustration and aggravation would to be able to retain my car. Now I'm still stuck with a car that was not repaired. I purposely put up these photos so I can get some honest feedback. Do you really think this would have cost $8000 to repair? DO NOT ABSOLUTELY DO NOT go to Classic Collision in Marietta Georgia on CobbParkway. Unless you want to pay hundreds of times more than what you should pay and if you like getting told that you'll be called back and no one ever calls you."