Polk County Department of Family and Children Services (DFCS) 100 County Loop Road, Cedartown, GA 30125

"Far too many times we hear about the negatives of the Family and Children Services but I’m hear to deliver some positive to what these people do. Ms. Moore and Ms.Kasie are awesome! I’ve was accused of child abuse and negelecting my children and GOD KNOWS that I am totally innocent of all charges. I’ve done nothing but love and care for my step children ever since I entered into their lives 15 years ago but Polk County Law Enforcement thinks otherwise. I have been charged twice, (lost 2 $100,000/yr jobs) because of Polk County Sheriffs Departments’ determination to make me out to be the bad guy and just throwing me in jail when I’ve done nothing but love my step kids. I was even told, by an officer, not to call the police or he would get Dfcs involved. Well guess what, DFCS was involved and it was the best thing that could’ve happened. Ms. Moore and Ms. Kasie conducted a thorough investigation and found out everything about the case and cleared me of all wrong doings!!!!!!!! As for the case. I’m sure Polk County will still try to prosecute me for something because I’m a 51 yr old Black Male, what else would I expect, but as far as the Polk County Dfcs Department, I give nothing but high praises for their hard work determination. THANK YOU"

"Absolute terrible service. I call to check on my case and I was given a wrong number for my caseworker. Not only that but it takes them a full week to call you back! Then the office isn’t even open for you to go into. It is so annoying dealing with this. Even when you call the 877 number they can’t tell you anything either. You can never get anyone on the phone!"