Adamark Jewelers & Silversmiths, Inc 4880 Lower Roswell Road, Marietta, GA 30068

"Customer service is five stars, everyone was so kind. The owners painstakingly untangled my gold necklaces in time for my NY trip. They have a large variety of jewelry and great prices."

"My experience at Adamark, under the guidance of Mark, was simply exceptional. Mark's expertise and personal attention made finding the perfect ring for my wife a breeze. The craftsmanship is top-notch, and the quality exceeded my expectations. Adamark is not just a store; it's a place where you'll discover exquisite jewelry and a true friend in Mark, who goes above and beyond to make your special moments unforgettable. Thank you, Mark, for helping me make my wife's dreams come true with the perfect ring!"

"Just came here with my favorite pair of earrings. One clasp was broken and the owner fixed it up, cleaned them both and gave them back to me in perfect working order all FREE of charge! Wish I was in the market for jewelry to buy."

"I’m so frustrated and defeated after the experience my fiancee and I had here. My fiancee bought my engagement ring here and when we took it to get sized, we discussed different options to customize my ring since I had some sentimental diamonds I wanted to build into it. My original ring was a solitaire and I wanted to build a cluster or halo of stones around the center and then place stones in the band. I had 8 diamonds from my grandmother’s previous engagement ring, which weren't enough to build what I had envisioned, so we would have to pay for three additional stones of the same size at about $200 apiece. Mark originally quoted us ~$1800 total for this job. During our first meeting, I mentioned that I had a 19k white gold ring with 26-27 individual diamonds in it. This ring did not have a center stone any longer, but was appraised at $7,000 by another jeweler without the center stone in it. We decided to return a month later with this ring, since Mark said we could use the material from it to build into my ring at a much lower cost. Using these extra stones would allow me to save my grandmother’s diamonds too. When we returned with the additional material from my additional ring, I thought with the amount of material I’d brought would surely be enough to prevent us from paying a ton of extra money out of pocket. We talked about designing a halo and placing stones in the band of my ring (the same thing we discussed a month prior, though these newer diamonds were smaller, yet higher quality), and the cost was now $2400 somehow. We then discussed just placing a halo around my center stone, and I was fine with this idea since I knew I could build stones into my wedding band later. This eventually totaled around $900 out of pocket, and that included my trading of the additional 19k ring I’d brought AND a $300 store credit. But by this point in the conversation, I was ready to leave and cry, though the ring we’d agreed on what I was wanted. Nervous and feeling cornered, I said yes. I don’t understand how the cost of a job that was supposed to be cheaper the second time around managed to go up so much. Mark never seemed willing to offer explanations on the numbers he’d drawn up, aside from the fact that I had “only about $200 worth of gold” when I know at least 7 grams of 19k white gold are worth more than that. Plus, $900 out of pocket (minus the $300 credit and “$200” in gold) does not sound right considering I supplied 27 VS1 diamonds, out of which 8 would not be used. I’m not buying the fact that 8 VS1s were worth $400 when Mark told me I needed to fork out $600 for three stones (that were larger, but of lower quality) a month earlier. He was also so intimidating that I was afraid any questions I might have asked were stupid questions to him, given his over-explanation to me about what a split shank was. He was really only nice when we were either paying or leaving. He tried to buy my grandmother’s diamonds off me more than once as well. Beyond the job of customizing the ring, the appraisal of the new ring is also an issue. We received the new appraisal for the customized ring—lo and behold, the appraisal is the same as before. How can you add 19 diamonds of higher quality than the center stone and the value of the ring doesn’t go up? I don’t know if the original ring was overvalued or what, but something doesn’t add up here. I'm not even mad about my ring--it's actually perfect, but not for the cost at which it came. I’m fed up with being a victim of not just poor business practice, but a lack of honesty and transparency. My wedding band’s going to another jeweler in the future. I don’t know what to do now because I truly do love my ring, but this experience was awful, so I’m writing this review with hope that no one else has to deal with this again. Maybe posting this will wash my hands of feeling so angry about the situation, but I’m not dealing with Adamark further."

"This place is great. Easy parking right in front of the door and fantastic service when you get inside. I recently bought a very small item (a watchband) that cost less than $15. Mark and his wife spent at least 30 minutes with me making sure it fit and even changing the buckle to match my watch. Then, when the weather developed some cracks in it about a month later, I went back and they replaced it for no charge. I offered to pay for the new one but Mark absolutely refused. You don’t get service like that in many places anymore."