Classic Collision 7475 Roswell Road, Sandy Springs, GA 30350
About the Business
Classic Collision is a premier car repair institution located at 7475 Roswell Road in Sandy Springs, Georgia. With a team of highly skilled technicians and state-of-the-art equipment, we specialize in restoring vehicles to their original condition after accidents or damage. Our commitment to excellence and customer satisfaction sets us apart as a trusted choice for all your auto repair needs. Visit us today and experience the Classic Collision difference.
Photos
Location & Phone number
7475 Roswell Rd, Sandy Springs, GA 30350, United States
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"From beginning to end our experience could not have been better. Welcomed in a very friendly way. The person at the desk was very professional, but super friendly as well. Eddie was great. Explained everything. At the end no surprises. BUT, best of all, we got the car back very quickly and the work looked great. Reasonable as far as the cost was concerned. Thanks. we recommend you highly."
"A couple of months ago I was hit in a parking lot and needed the door replaced on my Mercedes. I was very apprehensive taking it to a shop as it's an older model (2014) but immaculate condition with low miles. They were very clear in what they were going to do to fix the issue, the timing that was going to be needed to replace the door and painting (and reapplying the protective film that was on portions of the car) and communicating and changes (there was a delay in receiving a part needed to finish the job). I was impressed with the repair/paint work done and you can't tell there was any accident or damage to the body panel. I had some follow up for some sensor issues after the repair and was very happy with the outcome and overall experience."
"I took my car is for repairs; they kept it for 5 months (lack of parts). When I drove it out, there was a squeak sound. Took it back - they reset the alignment. Then said they had to submit new paperwork because my car had taken damage while it was in their place. 45 days and multiple calls and emails later, they say they have lost the paperwork and I have to go back with my car to re-align and they can re-submit the paperwork to insurance. Because the guy who worked on it is not there anymore and didn’t know his job; the previous paperwork is lost. Stay away."
"Insurance preferred my truck here and they hold my truck more than 2 months later i keep asking them they told me truck part has been ordered and they will do next week but 2 weeks later the told me my truck has been total lost, make nonsense at all. Never recommend to anyone."
"I had an accident and this location is one of the preferred locations for the insurance. As it’s walkable from my home, I opted for this. Since then, it’s been a roller coaster ride. They kept the car for 50+ days saying that they didn’t have parts (which is believable). Their front desk number goes unanswered, so after numerous attempts to call their location, I finally started receiving weekly updates. I drove the car the Monday after getting it back, to work, to discover scratching sounds. I called the agent asking if I can bring it over to show them the defective repair (pictures below). I was told that they didn’t have a mechanic that day. Now I’m going through repeated attempts to reach out to them so that I can get an appointment to get the defective repair fixed. If these comments are actually read by their management, please help me by getting me an appointment to get the substandard repairs properly done again."
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