Preferred Cooling & Heating LLC

"Preferred was sent as a 2nd opinion vendor thru AHS at first we had issues with connecting to schedule as I believe they were calling the wrong # However once connecting Jordan was very helpful in scheduling. The tech arrived within the hour. Was very thorough and knowledgeable. Communicated the issue and how it was corrected! I'm glad I demanded a 2nd opinion because the 1st co AHS sent diagnosed the issue wrong which resulted in my initial claim being denied which would've meant out of pocket cost for me! Thank you Preferred!"

"Preferred Cooling & Heating now has a forever customer. I have been without air in South Georgia for 15 days. Another company that I will not name stated my unit was hit by lighting when we have not had any other weather other than hot for two months. Preferred Cooling & Heating are the best. They cam in took there time and located the real issued. I would recommend them to anyone. A1 service."

"August 8th service call and was to order my parts. AHS tried to find the parts and told Preferred that they couldn’t find the part. AHS sent message to Preferred to locate parts. After I made several calls, emails, and reporting to AHS the company has yet to respond. I would never treat a client this way. AHS has not been thorough either. It’s been over two months and my AC still isn’t fixed. AHS has now sent this service call to Contract Relations,whatever that means, and still no word. ……………….."

"Horrible I’ve called 3 times in the past week, the other company that I’m going through can’t get into contact so absolutely horrible"

"When I called for help on my broken AC late this Spring, Preferred came right out to repair it. The serviceman was courteous, friendly, experienced, and with years of knowledge. He did not leave until he was satisfied the AC was working great. I was very pleased with the price too, The company called backed the next day to check on my AC performance. This family owned company ranks as one of the best business I have dealt with in years. These are the kind of people you like to know."