Dobbs Heating and Air, Inc. 4720 Industrial Access Road, Douglasville, GA 30134

"So happy to have found this company, especially in such short notice. Cody came out (IN THE RAIN) and went above and beyond to make sure all systems were running correctly. Definitely choosing Dobbs for future HVAC and venting service!!!"

"My second scheduled annual maintenance took place today. My same technician from my from my first visit arrived ahead of schedule. I received a reminder email the night before, and a text message with the technicians photo and name when he was on his way for my service. Cody is always patient with my barking dog and always professional and courteous. He spent a good deal of time servicing and reviewing both heating systems and kept me informed of the review. He also did an inspection of my duct system as I had inquired about their cleaning services, made a recommendation, and talked through the pricing. At the end of my maintenance service, he gave me a full report, some recommendations, and what the next steps were needed. I am extremely pleased with the level of customer service and care Dobbs HVAC provides."

"We've been Dobbs Heating and Air customers for nearly 4 years. They are the only HVAC company we trust and depend on for our service needs. They are responsive, the technicians are knowledgeable, skilled and always exhibit exceptional professionalism. The prices have been fair and responsible. We unfortunately recently had a part to fail on a the brand new system we had installed a little over 2 years ago. This was not a reflection on Dobbs, but the product manufacturer. Dobbs sent Cody out the next business day to diagnose the problem and order the necessary parts. He returned the following day to complete the repair. They were clearly very busy and had several calls they were addressing. But they still ensured that our issue was resolved, which included Cody unfortunately having to work past his normal shift and outside of regular business hours. He did so without any hesitation and with a great attitude, dedication and commitment to completing the repair. Our heat went out on one of the coldest days of the year and the company was undoubtedly extremely busy. But despite all of that, they still went above and beyond to render truly exceptional customer service!"

"Dobbs was discovered totally by accident with me running into a tech beside where I work. I was in desperate need of a new furnace . Super nice guy gave me a card and said to call and set up a quote. Out of three quotes they were half of the highest for a very comparable product. One was $200 less but the guy from that company told me nothing about his product . Alex was my sales pro and was more than thorough and having been a a tech and installer he knew his product very well. I decided to get my furnace from him . Set up the install date and they kept me notified of dates and arrival times . They arrived when they said and were in and out with an above and beyond professional installation in four hours . I highly recommend and couldn’t possibly be happier . When it comes time to get the AC I know I will contact them ."

"Before you spend thousands of dollars to have them do repairs, do yourself a favor and get a second, perhaps even a third, opinion on the issue. I suspect that many of these glowing reviews are from people who didn’t do their due diligence and accepted Dobbs’ diagnosis of a problem. If I had not gotten a second opinion, I too would be living in ignorant bliss and writing a 5 star review. And my wallet depleted of thousands of dollars unnecessarily."