The Columns at Lake Ridge

"We moved in at the beginning of September, and have had such a wonderful experience so far! Lots of time was spent taking tours of a variety of communities and I am very pleased with our decision to make The Columns at Lake Ridge our new home. Will and Jaden in the front office are always very helpful and responsive, and maintenance requests are handled very promptly. The grounds and amenities are very taken care of. The townhome floorplans are very unique and spacious. I highly recommend coming and seeing it for yourself if you are looking for a new place to live!"

"My neighbors are great and Iove the area I am in. As far as The Columns at Lake Ridge, I would make it my last resort in looking for somewhere to stay. The office is very nice, but that's about it. I would not recommend living at The Columns at Lake Ridge to anyone. - From a verified resident on ApartmentRatings"

"This is a one among the worst apartments, move in process is worst , you need to keep calling the leasing office and the response is poor even after providing all the details GAS connection was not tuned on in time , you need to spend your money to get the GAS connection in a proper state . Issues mentioned prior to moving in the house are never fixed. tickets are kept in pending state for months, No proper response, in automatic rent withdrawals you will be charged for higher amount , you need to visit the front office hours explaining them that you are charged higher your tickets will be closed with no proper response. If you want to spend time only with leasing office every day move to the apartments ."

"This has been the worse move-in experience that I have ever had. Initially, Liz was very helpful and informative. She showed seems like a great person anx property manager. However, the model unit that I toured in-person and online looks does not compare to the roach infested nightmare that I moved into. The roaches fall from the entryway every morning. There were bathrooms that were not fully cleaned. There are holes around light switches. The upstairs bathroom had paint stains on the cabinetry. The staff worker Monica has been of no help. When, I told her about the roaches, she said that I had to wait for the weekly scheduled exterminator to come next Thursday. So, I actually purchased and treated the apartment with Home Ortho Defense. I can't fully unpack anything downstairs, due to fear of the roaches. Also, I tried to pay my rent online and the system did not complete the setup of my bank account, so now I'm being assessed a late fee - amongst all the other issues that I am experiencing. I am really regretting the decision to move into this nightmare apartment with an unwillingness to help staff. I am extremely disappointed in the lack of care for residents and their concerns. - From a verified resident on ApartmentRatings"

"If you love living on a boat with leaks then these are the perfect apartments for you. Carpet in the bedrooms and the sunroom floor are flooded with water every time it rains. I am not talking about just some moistness from the rain but they simply get drenched in water. Along with the water come many types of centipedes and earthworms. Proof is in the attached photos and videos collected over the years. In addition to these flooring leaks, toilets in the second floor units constantly get jammed and that toilet water leaks into the first floor units. Eeeewww!!! I have spoken to neighbors in the community who confirmed that they faced similar leakage issues in their units. Management is feckless and in fact they don’t care about your problems. Every time you contact them about these issues the response is always the same, “We are going to fix this in a few days.” Guess what, its been more than 3 years since I have been asking them to take care of these leaks. They cannot and they will not because they simply don’t care."