Estes Express Lines

"I absolutely love working Estes Express Lines in Kennesaw! They are very professional and their attention to detail is amazing. You can always count on them to promptly respond to your requests. I highly recommend using Estes Express Lines for all of your trucking needs."

"As a vendor shipping via Estes heavily daily, our freight is always consistently moving in a timely manner. Couldn't ask for a better LTL carrier! Michelle Baker, Amanda Lavender, & Kristy Wilder from the terminal have excellent communication skills and keep us well informed of ETA's and assist in resolving any issues I may have. Absolutely amazing carrier!"

"HORRIBLE. Had a scheduled delivery date and time, no call no show. Call the next morning to find out status, told it would be delivered that day before 4. Show up at 4:30 and leave a 150lb package at the end of my driveway. Asked if they plan to leave it there and the response is "We're curbside" and drives off. Not to mention, if you do not require someone home to "sign" for delivery, then remove that from your confirmations so people do not lose days of work waiting around for this amazing customer service when your driver decides to show up."

"Estes was fulfilling delivery of grill I bought online from a vendor. Overall experience with Estes terrible. It took more than 4 days for them to deliver grill roughly 10 miles. after 2 days excuse was their truck was not large enough (Friday). Next delivery attempt (Sat) I waited in all day and despite contacting cust service 4 or 5 times they could apparently not get a response from the driver to tell me where my grill was. I eventually got a message saying wrong item had been loaded on truck and they would try again on Sunday. Got message at 8am Sunday saying it was being loaded on truck and would be with me shortly. At approx 1pm Estes driver dumped my new grill and 2 palates at bottom of my driveway. No attempt to drive on driveway and drop off near garage. No delivery paperwork. When I tried to flag down driver he just drove off. I complained to cust service again but guess they did nothing about it after that as the job was done. I would never choose this company to handle any deliveries for me."

"Worst customer service you could ever experience. Shipment was supposed to arrive 3 days ago. I volunteered to drive to the shipping location and pick it up myself but no one wants to get the paperwork done for me to do so. Hours on the phone getting approvals from home depot so that I can get my item picked up from Estes but Estes does not care about accommodating their customers what so ever. Their time line for delivery is completely different. Its on their own term no matter what the tracking says."