Goodyear

"Super amazing customer service and great rates! I love taking my car here for routine oil change or other issues"

"This location on Howell Mill Rd Atlanta is a great place to have your car fixed they take good care of you and your car sometimes it take a little longer than you expect but you do want mechanics to rush they have a tv and coffee as you wait"

"Disappointed more than anything. Went in to get my car serviced for a Driver Seat Motor that had went bad. My issue was that, I paid for a diagnostics and was assured that they would do a thorough job of detecting what my issue was, seeing that the diagnostic doesn't go towards the repair. The amount of man hours necessary to detect my issue was the cost of diagnostics. I respect time, energy and money. However it wasn't reciprocated when it came time for them to do the due diligence. My seat was never examined nor, was any fuses checked to see what my issue was. I knew the motor in the seat was bad. However they didn't go behind me to ensure if it was the track or the actual motor that was the issue. How do I know? There are plastic cosmetic coverings that hide the bolt connecting the seat to the frame. They were never taken off. Also no bolt was ever loosen or adjusted from being "examined". I would go a step further to stay they probably didn't even check the fuse, but I cant say for certain. I was offered a used seat from a potential junkyard that wouldn't match my interior, but solve the motor issue. Also I was told my track and motor are discontinued. Yet I found them on Amazon and called Ford to see if they could get it. I didn't oblige because that was an easy route of replacing my seat vs just doing they job of actually diagnosing my vehicle. I'm not writing this to be a disgruntled customer. I'm writing this more-so as an "alert" to say do better Goodyear. Sincerely Aisha"

"These guys are great! They got to the bottom of our car problems in such a timely manner (even though they were very busy) and were very communicative, helpful, and patient throughout the whole process. Very transparent and trustworthy!"

"I have been going to this shop for 3 years and my family has been going here for 20+ years and I will NEVER be going back again. I took my 2001 suburban in for an oil change and lost all faith in this place. They did the oil change find but when I got back into my car after paying for the service I smelt cigarettes in my car and I looked down at my center console cup holders and there were multiple ashed out cigarettes in my cup holders and on my center console. I looked in the backseat and my third row seat was adjusted and I discovered more cigarettes and cartons in my back seat. I did not have time to go back into the shop and confront them due to early morning meetings I needed to get home for. I called them and told them what happen, I was dealing with the new store Manager Tony, I told him I was disgusted and very disappointed at the situation. Explaining I needed to spend more money to get it cleaned up. He said it wasn't his co-workers and said it sounded like a group of homeless folks decided to camp out in my car while it was on the lot. When asked why my doors weren't locked he explained they would have just have smashed my windows to get in and showed no remorse for me and the disgust I found. He told they had the sign in their lot saying "We are not responsible for cars on the lot" for circumstances just like this. I am very disappointed by the service and the new store manager Tony, he is seemingly always in a bad mood and shows no empathy for you. It is a shame because this use to be a great place to go to and they still have great honest folks there (Mike,Marcus, and Leonard are great). After Tony took over this place went down hill. I have spent thousands here as they were my trusted repairmen and I will no longer be coming back."