Johnston & Murphy 800 Georgia 400, Dawsonville, GA 30534

"i went into shop for some shoes for my boyfriend, was greeted by a very friendly associate. however, the rest of my experience was plagued by the store manager, Charlie, sitting in the front of the store yelling into the phone. the only sales associate on the floor seemed to get overwhelmed and asked for help when more people came in, and he proceeded completely dismiss and belittle her in front of myself and other customers. Charlie is a mean, lazy, and horrible manager and made my experience less than great."

"Of all the shopping I have done during the holiday season, I want to acknowledge the over the top customer service at the Dawsonville store. Lelia Chase, Assistant Mgr. made a store exchange for me and went the extra mile to find a size I needed at another store. What would have taken me hours to accomplish, she did in minutes. Leila's greeting as we walked into the store immediately made our morning much brighter. Thank you, Lelia, you are a rare find in the world today!"

"The only time I leave reviews are when my experience was highly dissatisfied or highly pleased, good thing it was the latter! I wanted to take the time to make it known that the ideal customer service I received at this branch by the name of Michael Jenkins. He was the gold standard of what customer service should be, going the extra mile for his customers. I purchased a pair of shoes a 4 years ago and was knowledgeable about company history and what the updated version of the shoe was. Because of him, I will gladly do more business with J&M. This guy needs a raise!"

"They have a lot of quality products here. More importantly the employees are extremely knowledgeable. They even showed me how to polish my shoes on the spot. I don't think that you need to shop anywhere else for dress shoes if you don't want to. Theirs have nice build quality that will last you a long time."