Dunkin' 15 Grayson New Hope Road, Grayson, GA 30017

"They never make the food or drinks right. You can order a cup of water and they'll still find a way to make it incorrectly. The hash browns are always undercooked, and I have to fix my coffee that I ordered them to make and that they messed up at home. I have to drive out of my way to find a better location because of how bad they make my orders."

"one thing about me is that everyone knows i love my caffeine. I wil be willing to drive anywhere to drink a nice iced latte. Most dunkins I go to normally have great atmosphere, and the drinks wont be off. However, this location took the trophy for the worst, all because of the manager. If you want a place to go where the manager isnt racist and yelling towards the employees when u walk in, this location is definitely not the one to enter. TRUST. The manager is simply one of the snarkiest and disrespectful people to ever hold the title of the manager. When she took my order, she spoke to me with such attitude and disgusting faces, despite me greeting her in a kindly manner. She served my drink and I noticed my drink was barely 3/4 full, even with the ice. Her disrespect hurts especially knowing the employees there are people that i know personally, and are the absolute sweetest when they take my order. never plan on this location again until the manager can ensure a safe environment."

"Yesterday my daughter & I was at the drive through getting our hash brown& two ice latte’s. When I proceeded to ask the young lady about my total and hash brown she slammed the window in my face which was extremely rude. The young man in the black sweater (I believe his name is Jeremiah) he came to the window and politely handed me my hash browns and two straws. He was the only thing great from that experience! There was another young lady who came to the window and said she’ll handle her. This normally doesn’t happen and I usually don’t curse however, she caused me to use such language. Will find a more effective Dunkin Donuts"

"I typically don't mind this Dunkin. However, they have some horrible customer service and often mess up orders. I ordered a coffee today- I gave the specifics of the coffee. Med hot coffee, 2 creams, no sugar, 1 flavor swirl (I chose a new flavor that is literally on the menu sign- read it verbatim!) white hazelnut bark. Immediately told they don't have that do I want white chocolate or hazelnut. I said it's on your menu sign. Then she said oh - you said it backwards. I did not. Anyhow she proceeds to just add the coffee to the order without the specifications. I mention again on that coffee I want 2 creams and 1 pump of the flavor. I order another coffee the same way with a different flavor. Drive around - my first coffee is incorrect. The girl at the window then gets an attitude "so you want me to remake it" um yes I do because that is what I ordered! So she makes it with an attitude hands me my coffee and donut and card and is about to close the window. I then said I have another coffee. She huffs- hands me a coffee that she can clearly see is dripping coffee out the lid- doesn't offer napkins or bother to wipe it before she hands it to me with a rude "have a nice day". What an unpleasant start to the morning dealing with so much attitude as I'm a paying customer that is supporting you getting a paycheck!! And you did not put the order in correctly! Starbucks is down the street and they would never!"