Canopy Road Café

"Canopy Road Cafe Management Tallahassee, FL Dear Canopy Road Cafe Management, I am writing to express my concerns about the conditions I recently encountered at your Monroe location. While the food served at Canopy Road Cafe was commendable, the level of cleanliness and professional conduct fell significantly short of acceptable standards, impacting the overall dining experience. Upon my visit, I observed ceiling fans caked with a thick layer of dust and air conditioning ducts that appeared to be infested with mold. These are not just unsightly, but also pose potential health risks, as they directly affect the air quality and hygiene of the dining area. It is imperative for the health and safety of your patrons that these issues are addressed with the utmost urgency. Moreover, the response to our polite feedback about these issues was met with surprising disrespect and a dismissive attitude from the manager on duty. In which was informed that I have been suffering from mold poisoning as well as my brother, Dilan James Rice. They way we were treated was unprofessional and unwarranted. Such behavior from a member of your management team is not only disappointing but also discourages patronage. We had expected that bringing these matters to your attention would be met with a professional and constructive response, given the otherwise enjoyable aspects of your establishment. Unfortunately, this was not the case. We hope that this letter serves as a constructive criticism aimed at improving the dining experience at Canopy Road Cafe. We believe that attention to these matters will not only benefit your patrons but also enhance the reputation and ambiance of your restaurant. Thank you for your attention to these serious concerns. We look forward to seeing the necessary improvements and a change in the approach to customer feedback."

"I have been here many times and always love the food and the service. I usually get the eggs Benedict with hash browns and sub out the Canadian bacon for spinach since I don’t eat meat. If you want something sweet they have French toast and pancakes with fun sweet themes. I love the coffee and they have flavored creamers which is nice. It’s not too expensive."

"When we ordered takeout: Do not order takeout on their website. Could not find the order and the employees were not helpful. Kept saying 5 minutes but then had to see what I ordered on my phone. Go to a different location. Will we be back? Nope When we dined in: Cozy location and friendly service. This sit down breakfast and lunch restaurant has a busy atmosphere on the weekends. The portion size is filling and delicious. The staff is attentive and the food is out quick. We had no wait time to sit down. We were given a sweet tea to go on our way out. There was one mistake in which I was given home fries instead of fruit, but it was an understandable mistake because I had originally ordered home fries but quickly changed my mind to fruit before the server left the table. I am sure they would of fixed it but I did not want to wait for my food. Overall the food and location were good. I will sat that if we had some in. A wheelchair with us it would be tight but it could work. To be more comfortable I would try a different location. Will we be back? No. Different location? Definitely"

"Great staff and awesome food! Its a very small but friendly restaurant that has that family ran feel. They had the BEST kids meal and my Eggs Benedict were on point! The ONLY negative I saw was that there was only one bathroom. The good news is the line always moved quickly."