McDonald's 3660 Riverside Drive, Macon, GA 31210

"I only ever get coffee from McDonald's. If I'm lucky it's fresh and tastes great but it's a 50/50 split on the quality of the preparation. I am grateful however for the Senior discount so I'll trust to luck and take my chances."

"I ordered a Sandwich meal with a large fry and large drink, this rings up as a Ml Lrg on receipt. I had to pull into parking spot 1 to wait, which is not usually a problem. After receiving my meal, I noticed that I got a Medium fry by mistake and stopped the person who delivered it to ask for the correction and asked him if I could just keep the extra fries given the wait and the incorrect filling of my order to which he said yes, that was fine. As such, I ate some of my fries that I was told I could keep. The employee came back out saying he needed to take them back in instead and I gave him the remaining fries and receipt. Then he brought them back out claiming I did not order a large fry which was clearly indicated on the receipt I provided. I took the fries and the receipt back in and requested the fries that I ordered and paid for. The manager/employees were extremely unprofessional and rude remarking that I shouldn't have eaten any after being told I could keep them. Then continued to insult me saying that they would only give me a large half full all while making rude comments. I would suggest you watch your own security footage between 6:34pm and 6:40pm on 12/4/2023 yourself to see the behavior of your employees. I will never go back to this location and will likely skip McDonalds as a whole for quite some time given the sub-par employee professionalism."

"Burned food hard as a rock. Sloppy nasty sandwiches i could not even eat the order and no one to answer the phone when i tried to call back to let them resolve the issue"

"Thank you to crew that on 2 Oct 2023. They were not able to put espresso in my coffee that I did a moble order. They made me aware of it and refunded my $2.00. Right away. Keep up the good work team."

"Great experience! I don't like to eat and fast food because service is usually bad and food is even worse. My husband went in to get our breakfast. An employee was on break outside, to his surprise she spoke to him The employee inside was friendly, fast and ask him to come back. As he left the employee outside also thanked him and asked him to come back. Also the food was well prepared and fresh. Such a pleasant experience. Great job Team"