Starbucks,

1931 Jesse Jewell Pkwy, Gainesville, GA 30501, United States

"I give up on this place for a good coffee. I have always ordered the caramel macchiato but recently it just does not taste right from here or they are out of something. I've given them a few chances now and it just does not taste good. No more!"

"Terrible service, the guy who was preparing coffee today had no idea how to prepare coffee. I asked him for more coffee and he gave me more milk. How absurd, I told him I'll pay you more for coffee and he couldn't do it."

"First and foremost, I understand a 1 star is bad, and I'll give my reasoning. I completely understand the worker shortage right now, and respect that people need breaks and lunch times. I wholly support that and don't generally get bothered by that. Unfortunately, when they have a sign on the payment station that says "on break" with no estimated return time is unacceptable. I have been in some form of customer service and management for the past 16 years, and my staff would know to properly inform customers to prevent issues. Instead, this time, the employee walks up, rather short says, "I'm on break....also I'm on lunch" I can understand, but why is this happening right at lunch time and there is a line of people. 5 minutes is not the answer to give and just turn your back. You lost our $12 and possibly more for the lack of always communicating. $12 doesn't seem like much, but based on the recent trend with your reviews there needs to be some guidance and training opportunities here to better prepare your staff. That or have the manager work the location. This is not up to any form of customer service standards. I will unfortunately not visit this location anymore. There are other locations that understand what the job entails. I'll be glad to support their branches."

"Cristian is awesome. He is constantly going above and beyond when it comes to the consistent, delicious, and made to order drinks!!! It goes without saying he is always friendly, helpful, great when it comes to assisting other Baristas, answering questions or concerns. He would make a fine manager! He is the main reason, although the rest of the team is great as well, I keep coming back to this location."

"I have ordered a specific and custom drink here twice now and it is absolutely delicious. Even when absolutely busy, they take the time to make your drinks properly."