Dunkin'

"Customer service, communication, failures to follow instructions on orders, and employee cleanliness issues need to be looked over. Male employee at drive-thru gives off unnecessary attitude. Hair was found in coffee & was reluctant to change item for a new one. New cup was 3/4 ice even though light ice was asked for. Happened on more than one occasion."

"I always go through the drive in and I have been a few times. My order has been the same buy I've only had my order correctly prepared once. Yes, 1 time. It's always for breakfast and I am always on my way to work. I have ordered it online through the app and in the actual drive thru. On the 1 correct time I took the time to ask do you all serve the white cheese. I was told yes and on that 1 time my order was right. If I put it in my order as white cheddar I probably would like white cheddar. I don't like to be wasteful so please check the order before you give it to the customers."

"White older lady rushed me in the drive thru as I was ordering. I asked her to give me a moment because my passenger had never had Dunkin Donuts before. She still proceeded to ask me 2 more times was I ready with an attitude. Then when I got to the window I was greeted by a young black female with dried slob around her mouth. All I had was 2 sandwiches 2 waters & a hash brown. They asked me to drive up so their time will not be effected. But if you just do your job you wouldn’t have to worry about that. So I pull up.A young black man brings my food out. & asks are you 1305? I’m like how would I know. I never got a receipt. It was a mess needless to say. My passenger was not impressed. They expressed it was their 1st & last time eating Dunkin Donuts. Terrible experience"

"I'm really not a fan of Dunkin Donuts but decided to give it a try anyway. Well, my first time in about 2-3 years and this is what I get. Why my food looks like it was prepared the day before. I can say the Caramel Craze Signature Latte and the Donut Holes were OK but that food....OMG. Maybe next time whenever that is, I'll try a different location."

"My spouse and I recently visited Baskin Robbins to sample their new holiday-flavored ice cream. Upon placing our order, a young employee expressed her dislike for the new flavor, even involving a coworker to back her opinion on its poor taste. Contrary to their views, we enjoyed the ice cream but were disappointed with the customer service we received."