Aura spa,

1612 U Street Northwest, Washington, District of Columbia 20009

"I had a clinical facial with Isadora Gulsen (Isa) and really enjoyed my experience. It felt so nice and relaxing that I even fell asleep. The result was great! I became a regular client, getting monthly facials, and my skin looks much better now. I even get compliments! You can also see her in Ballston (Arlington, VA) and U Street locations (Washington DC). Amazing! Highly recommend Isa Gulsen!"

"Fantastic spa. Staff are extremely kind and good at what they do. I had a 45 minute facial and it was everything I wanted and my face needed. Spa tech was very knowledgeable and accommodating. Went back a week later for a massage and was equally impressed with the service. Very chill quiet ambiance even though it’s in a gym facility. I’ll be going back at least once a month."

"Visited this spa with friends as a birthday celebration. We all enjoyed our masseuse, the hospitality, and how clean the facility was. We really had a nice relaxing time and special thanks to the manager Michelle for all of her help"

"Have been going here consistently for 3 years. Michael, Ian, and Jazlyn are all amazing! I have had hit-and-miss experiences with some of the other practitioners, including one being somewhat rude when I asked for a specific massage technique (to use fingers to work out knots instead of elbows - ouch). I think part of the problem is that you can’t book a specific type of massage the way you do at other massage place (eg, Swedish, deep tissue, trigger point, etc), so you’re not really sure what you’re going to get until you try that provider (which might be a waste of money if you don’t like their therapeutic approach). The real downfall of Aura though is the scheduling. The app/website is buggy, often requiring multiple password resets just to get into it… it’s also just a long list of massage time offerings making it annoying to weed through. You also can NEVER reach anyone by phone, so if you need to make an appointment change or get any other kind of information, it is impossible. Since the manager changed a few weeks ago, I haven’t been able to get email responses either. I will also echo another reviewer that it is impossible to tell how many massages you have used/have left if you buy a package unless you go back and count, keep track yourself, or ask every time you go. The admin challenges really detract from the calming/relaxing experience that a spa should be."

"Excellent spa located within a gym. Easily accessible. Clean, good spa-like vibes and fully professional team. They do a good job of sending reminder and check-in texts. I would also like to recommend Jenna, specifically. Came to her with severe knots in my back built up over a long period. I went to her once and she spent 75 minutes focused on one area of my back (per my request). The knots were so bad I came back two weeks later to Jenna. She did not disappoint but my back was so bad I needed to come back for a third session two days later. Three sessions in three weeks is a testament to her amazing skill. She was able to successfully make the biggest difference after trying several other remedies. Can't say enough about Jenna."