Mini Mall Storage 5239 Emerson Avenue, Parkersburg, WV 26104

"My mom and I went to put stuff in her storage unit and we got stuck inside and had to call the police to come help us out. Her code worked to get us in the gate, but not to get out. There was no after hours line to help us so if the cops didn’t help us we wouldn’t be been stuck all night."

"Unit was broken into. Back gate still looks janky where it happened. Had a credit for next month then it disappeared and they only waved the latest fees when I found out I was late. New manager tho, so hopefully things improve."

"No lighting after dark is Mt only issue so far."

"Overall good so far. Although the gate seems to be having some issues. One day it was wide open. Yesterday I used my code to get in, but couldn’t get back out without calling and having someone remotely open the gate."

"These storage buildings are nice and new having the security gates made me feel great about the choice to store all my life in it when my house sold. However all the reason I was excited to use a new building and willing to pay twice as much actually ended up being the biggest backfire ever. The way they choose to lay out the whole area is to small to fit a full size truck and trailer into you hang in the road while entering the gate code and then can’t get turned out if it once your in with anything more then a small trailer. As if that wasn’t hard enough to trailer things to then put into a box trailer a lot of my Keep sakes from my children were put in plastic totes that were runined by mice they had peed all over my things my kids beds and my sectional. It cost me thousands and some priceless things I may expect that with Old run down storage units but not with new expencive ones. They gave me back my deposit with no problems and I Felt the girls I worked with were nice so I hate to be so negative but just so others are warned it didn’t work out quite like one would expect."