Real Property Management Valley

"Previous tenant that did not receive deposit lol Trust me I’ve never been worried about a deposit. I felt this way for the three years that I rented and had to deal with this very unprofessional “management” company. I should have a known when I moved in. There was four people looking at the same place at the same time. It was dirty. I had to literally scrub the walls myself and fix everything. I actually got y’all to fix the sink once after multiple tries and calls back to back and then a woman wants to get rude with me over the phone and huff & puff to do her job, it’s a bunch of a unprofessional women that need to seek a new profession. THIS COMPANY IS TERRIBLE!!! I could never be like this to people, especially the ones that keep me in business, Which I’m surprised it is still a business. Spend less time arguing over reviews and get it together! These reviews are spot on with my experience as well! If different people are saying the same thing What does that tell you? I guess common sense ain’t that common"

"I left RPM after 8 years. Finally decided it was time and was not satisfied. This review is based on my experience and any owner considering should be aware of some short coming nothing more. Ny comments appear consistent with the low score received. During this time I was usually uncomfortable with the ability to contact the company or get them to answer questions or respond to requests. I often had to ask multiple times over multiple days and call for days to get someone on the phone. While working at properties i spoke to prospective tenants who could not reach RPM while my units sometimes stayed vacant. By and large the price was right but certainly required active involvement to make things work. Lost keys I had to replace to accommodate showings, rude treatment of my tenants, failure to answer phones, some bad tenants that "slipped thru the process". If you are willing to stay on top of your rentals then RPM can work for owners. If you do not want to have to stay that involved then maybe another property management might be better (hard to find and more expensive). You get what you pay for. A rating of 2.6 out of five not terrible but not a shining star either."

"Avoid like the plague!!! (Edited) I have chosen to edit my review after RPM commented "Not a tenant. Don't know who he is". That is a complete lie. I am a current tenant and I have the lease and payment screenshots to prove it. These people are despicable. If they spent as much time helping their tenants as they do responding condescendingly to their bad reviews on google they might have a better rating than a 2.6. If you notice, all of the good reviews come from property owners that are making money off of RPM and all of the tenants give a 1 start rating. I have reported all of these 5 start reviews as being biased and having a conflict of interest but google has not responded."

"I would put zero stars if Google included the option. We moved out of a home managed by RPM over two months ago, leaving the home in better condition than when we moved in and they still will not return our security deposit. During our time there the A/C and heat both did not work. If at all possible, never use RPM."

"This was the most unprofessional showing ive ever had of a place multiple people showed up at once to see the place and no one was told but we all had to wait about 30 minutes for the actual property manager to show up. There was no communication after the showing. While inside the property manager explain to us that it had already been cleaned but the bathroom floor was soaked in urine, ashes in the bathtub, and she claimed the washer and dryer had been stolen. Stay very far away from this company. They don’t even keep track of the property that they are paid to keep track of from the owner. A renter probably doesn’t mean anything to them! Rude, unprofessional, obvious poor time management, and unresponsive. After reading more reviews I don’t know how they haven’t learned how to treat people better!!!!!"