Pope Properties

"Renters Beware Let’s start with Kimberly Schumann (I believe that’s the correct spelling), formerly known as Kimberly Pope, who is Joe Pope’s daughter and the so-called property manager at the specific location where I lived. Dealing with her was absolutely horrific. Although neither my partner nor I had to deal with her until 90 days before our lease expired, she managed to create quite a huge conundrum for herself. In an attempt to unlawfully enact a 72-hour eviction notice, she seemed unaware that we knew our tenant rights and had a lawyer on retainer. Refusing to leave within the three days, we stated that her reason for terminating our lease was unlawful and illegal. She then attempted to enforce a 30-day eviction process and started taking it to court, alleging that I was not listed as a tenant in the lease and, therefore, living on the property as a trespasser. Additionally, she claimed my partner violated his lease agreement by having an unlisted person living in the unit. We sent her a copy of our lease by certified mail (the same lease she had) with my name highlighted under the column labeled “tenants,” right underneath my partner’s name. Despite this, she insisted on filing charges for eviction in local courts if we didn’t comply immediately. Reminding her, again by certified mail, that we had an agreement and had not defaulted or breached, she responded by choosing not to renew our lease. Kimberly audaciously sent us a fabricated $4,000 bill for repairs after we moved out, even though we never did a walk-through together before moving in. To add, we did nothing beyond the 12-month window of normal wear and tear, with pictures taken when we moved in—something “Pope Properties” lacked. (We had pictures of move-in and move-out day!) Eventually, Kimberly had to concede and send back our deposit in full, after a few weeks of legal threats from our lawyers. She attempted to legally remove this review but failed because none of this information is untrue."

"No comment regarding their management of properties or the properties themselves. I do have a comment regarding their customer service and a women by the name of Kim! What a horrible, angry, mean person. I could some her up in one word, but these descriptions are more politically correct. I am trying to resolve a billing issue for my mother in law and instead of working with me, she took issue with what I was asking and was rude and insulting. I said nothing that should have set her off, and started the call by saying I was simply trying to help and sort this out. I had ruled out one fix and simply asked if there was a possibility the billing issue was on their end…. to which she flipped out! This women shouldn’t be allowed to talk to customers…. What an absolute embarrassment and poor representative for Pope Properties."

"Do not under any circumstance expect to get your deposit back. No matter how good a tenant you are, there is no leniency. We were excellent tenants for years, never missed a payment but had to exit our lease early due to work relocation and they refused to help us out in any way. Also, no matter how clean you leave your unit, they will charge you a cleaning fee. Very disappointing. The only reason they have such good ratings is because a couple years ago the Google rating was so low that they bribed the tenants with $25 off next month’s rent if they left a “positive” Google review. Hilarious but obviously it worked. Anyway, the best part about Pope Properties is the maintenance crew. They are absolutely amazing, a well-oiled machine. They grounds are kept in immaculate condition and maintenance requests are taken care of without hesitation! 5 Stars to them!"

"Great community to live in! Amenities such as the salt water pool and gym are a very nice addition. The grounds are always kept looking nice and maintained, and the staff is very helpful as well. My family feels very safe with the security gates at every entrance, too. Nice place to live!"

"We have lived here almost 3 years in the town houses, very roomy properties with quiet surroundings and great neighbors!! Properties are well-maintained and issues that do arise are taken care of and resolved quickly! Nice workout area and very handy having CJ’s right in our own backyard, delicious consistent food! Excellent place to reside! Wanted to add the properties are well-maintained and in excellent condition , was reading a review that the properties are old and worn out… Definitely not the case!"