USI Insurance Services LLC 1 Concourse Parkway, Atlanta, GA 30328

"Very disappointed in this multimillion dollar / Top 5 largest insurance brokerage in the US. I’ve been in the industry 5+ years now and am very knowledgeable/passionate about what I do. Go read my 20+ 5 Star Google reviews for yourself and you’ll get an idea of who I am and how I operate business wise. I was a producer here for the last 8 months until being “let go” out of the blue… All I wanted to do was work and be respected and I’d give that back in return. I drank the kool-aid and loved many things about the agency when I was first hired. I was and still am on a mission and was working 80+ hour work weeks quickly rising to the Top 10% out of hundreds of producers that were in the same program as me throughout the county. I was told things that never ended up happening and was kept in the shade on other things that were detrimental to my success. A lot of lessons were learned which is the only positive from this situation. Very disappointing."

"Worst company stay away fired our agent year. uploaded the wrong limits to fmsca and caused our dot number to be deactivated we have over a 100,000 dollar claim out with them for our e and i coverage. If you want to go out of business in trucking call usi they are a joke incompetent and useless."

"Horrible customer service. They over promise but under deliver. Can't ever get responses to policy renewals... I generally only get a response when I get a supervisor involved. Wanted to have policies shopped, but cant because of lack of responses and when they finally respond (if they respond) there's no time due to renewal deadlines. COI requests often get ignored. We seriously regret switching to them and recommend avoiding this company unless you want the headache of constantly chasing them down with little to no response and unfilled promises when they do respond."