Emory Transplant Center 1365 Clifton Road Northeast, Atlanta, GA 30322

"I delivered transplant done two years ago August 16th it's amazing how the doctors treated me so well the nurses and the staff my Aftercare with Dr Recaro and his staff has been amazing feeling incredibly well"

"My father was a patient here. This place is EXTREMELY hard to get ahold of. We were informed to contact his doctor there for a life saving procedure on his liver. We called for two weeks multiple times a day. Not one answer or returned phone call!! My father ended up in the ICU at Emory due to their failure to communicate. He was there for 10 days and even the doctors there could not get ahold of his transplant team. He ended up passing away due to their negligence!!! I HIGHLY do not recommend this place for any kind of procedure."

"After many tests and visits, ended up in the hospital at Emory in a coma. After two evaluations by the "committee", denied a liver because "not enough family support". Fortunately my doctor knew a doctor at Piedmont and I was transferred there. Received transplant Christmas day 2014. Went on to become a nurse practitioner and am doing well. No thanks to Emory. The full story about Emory Transplant services. They just told my family that I was going to die. They rally don't care one way or another."

"I do not have enough room to describe the poor experiences over and over that have happened to me in the process of becoming a living donor. Thank God I was able to donate to a friend successfully but I have never seen more poor management of time, communication and lack of empathy in my entire life. While the surgeons are top notch, I felt like a number versus someone who was coming forward by choice to undergo a major surgery. Highly do not recommend this program and would have left if my recipient wasn't already in it. VERY NON PATIENT-CENTRIC!"

"I had a very poor experience with Emory’s transplant team. My biggest two issues are the poor communication, and the lack of attention to detail with my care. On the communication side, you cannot speak directly to your coordinator. You have to call a customer service rep who will relay your message to your coordinator. Best case scenario, your coordinator returns your call 24-48 hrs later. Like most I have a busy job, so I’d often miss the call. I asked to schedule calls but that was never an option. Even more disappointing is how often calls would go without response. I even had to get my personal nephrologist involved to get a new coordinator, but even my second coordinator was not reliable. I suspect they are overworked because they do seem like decent people. But one nurse even made the mistake of telling my wife she was a match to donate, only to call back a week later and say “just kidding!” My other concern is more personal. In the transplant process, I was required to undergo an MRI of the kidneys. I’ve been getting my kidneys scanned for years, no big deal.. except this time someone (either the MRI lab or urologist) determined I was 80% likely to have cancer, and Emory wouldn’t clear me for transplant without taking care of the cancer first. I was told a biopsy was not an option and my kidneys were removed. This meant I had to start the awful process of dialysis, and eventually led to a reduced role at work. Serious lifestyle and financial hardships that I was trying to avoid with a transplant! Oh but the bad part is that the growths on my kidneys were not cancer, rather, they were something else that has been noted on my scans before, as recently as three months before my MRI at Emory. I get that medicine is a “practice”, but It’s almost as if no one read my file to think of other possible explanations than “cancer!!” I suggest you find a different kidney transplant center if these things bother you. Piedmont has been really good for us."