The Little Clinic

"If I could give this place zero stars I would. First let's start with the unprofessional front desk assistant Ebony. As soon as I walked up, I proceeded to say good morning, instead of speaking back she just looks at me with a blank stare as if I did something wrong. The entire time I was trying to be nice as possible to her, and her attitude remained horrible. I asked to speak with the manager, she points me to the nurse practitioner who is just as rude as she is. I would not recommend this clinic if it were the last one in Georgia. The entire staff needs to be fired."

"Worst service ever from the clinic and pharmacy staff. Waited for an hour to get 2 kid’s Covid boosters, and then they have the nerve to bill me for a no–show on one of them because we arrived after the nominal 15–minute appointment slot. That wouldn’t bother me if they were running on time, but a waiver of this fee is appropriate when the clinic is running further behind than you are late, and this is why I’m here writing this now. The Nurse Practitioner was friendly and the session went well when we were eventually seen. The assistant and check–in staff at the clinic and the pharmacy were rude to us in ways big and small. The clinic staff did not tell us once how long it would be, what we were waiting for, and at one point the assistant would not even turn to face us to reply, giving a snarky non–answer (“Somewhere else.”) to a simple question (she’d finally beckoned us up and I just asked if this was the right room or where we should go!) Overall a really bad idea experience and it just seemed like the staff were standing around doing nothing with no patients the whole time. I don’t think I will be coming back."

"Online states most insurance do not pay for sports physical. My kids insurance does & they wanted me to pay $45 each physical. An I refused that’s not what your website says. You’re at least suppose to attempt to bill insurance then if it doesn’t pay, send the bill. But I know my insurance covers sports physicals, We recently moved and didn’t have a pedal doctor yet."

"Please don’t waste your money. I went in for a flu shot last year, which is free and covered by my insurance. There was some kind of insurance dispute between my company and the little clinic and the flu shot was not covered. Still disputing that personally with my insurance. I agreed to pay the little clinic this self-pay rate just to get them off of my back. They took my payment and continue to send me bills threatening collections. I think the office staff is extremely unorganized. Not to mention I have thus far paid $90 for a flu shot that is covered by my insurance. They are now asking for an additional $57. For a flu shot! Do not go there. They are scammers. They are clearly very uneducated and don’t know how to run their business."

"HORRIBLE experience - DO NOT GO HERE!!! It shows up when you Google “urgent care,” and they advertise themselves as an “immediate walk-in clinic” on their website. You would think that means they bill as an urgent care, right? WRONG! My emergency visit should have been totally covered, and it wasn’t. Now I’m stuck with a $200 bill for an ear infection for god’s sake. Please read this and go somewhere else that’s an actual urgent care, or you’ll be paying for it (literally). Super shady business and communication practices. Would give negative stars if I could."