Piedmont QuickCare at Walgreens - Camp Creek

"I can't believe, after calling to check on the price for a TB skin test, i was told $34.00, so I went in, made an appointment ,showed up the next day to get the test done. The nurse on duty had informed me of the price and said that was it. She said i will need to pay $10.00 at first, which I did and then the $24.00 in 3 days when i return for the reading. I did just that. I went back for the reading and had met Melissa which was an angel of a personality, she was very helpful to assist and pleasant. She confirmed i did a prior $10 payment and will pay the difference of $24 which I did. Being home after 1 week, i received a bill summary of $294.00 for Piedmont which i was wondering what i had purchased for that amount. I realized the bill was summarized to say: Total Charges : $294.00 Adjustment: $205.80 Patient payments: $10.00 Amount due: -10.00..... Like are you for real, at what point did someone mentioned an initial $260 charge,I would have walked out as I can get a tb blood drawn way cheaper. I dont appreciate any surprise bills and please dont expect me to pay this. This is very unfair and misleading that no one said there was an additional charge. Where is the extra $24 that i paid reflecting on this bill. When i call the billing department, they pretended as if it's a regular day and it doesnt matter as this is the billing information that the office sent in. I called to get to the office and was told by Christine that someone will call me back inbetqeen patients with a nonchalant behavior. I would never visit another piedmont facility if this is how you guys do surprises and customer service."

"Excellent customer service! Diagnosed my ailment and was seen promptly at my appointment time. Pleasant nurse practitioner."

"I was seen quickly and the nurse (I believe her name was Ellen) was extremely kind and attentive. That is the only reason for more than one star. The PA, who referred to herself as a doctor, Ms. Otto, was disrespectful and had zero bedside manner. I understand that it’s a pandemic and that providers are under a lot of stress but I would have appreciated more warmth or at the minimum a bit of respect."

"I visited with my daughter who needed a quick appointment. I was able to schedule same day and be seen within 10 minutes of arriving. We are self-pay clients and the rates are reasonable. We saw a NP who was very kind and knowledgeable. She confirmed my suspicions (via lab) of what was going on with my daughter and wrote a prescription for treatment. Overall this took less than an hour out of an already busy day. Anything that saves me time and money is priceless in my book."