Guthrie’s of Thomasville

"Walked in this afternoon & the lady who took mine & my boyfriends order was very friendly.. We ordered our food, and noticed a couple who was giving us terrible looks.. and comes to find out the boy was the cook.. he took his time leaving his gf to go make our food. Now knowing he works there, he was absolutely inappropriate with his gf while on the clock, and not friendly at all. Me and boyfriend couldn’t even sit down because the place was very nasty & the tables were not clean. I wanted to get a refund instantly.. We got our food & noticed my boyfriend did not have any sauce or toast in his box.. we had to come back in and then we asked what was the cooks name.. later identified as “Chris”. Chris was so worried about making out with his girlfriend instead of getting orders complete. We went $25 dollars on terrible chicken, and just a terrible experience. We will not be coming back.. & The word will get shared!! The chicken is terribly dry and the food was not put together properly at all! so disappointed."

"I really can't speak on the atmosphere but the drive-in line is long most times since the food is made fresh. The food is great and hot! No matter what always missing ONE of the sauces of the 3: 1. Honey Mustard 2. BBQ 3. Gunthries"

"One of the cooks didn't have anything on his head. And he would run his hand through his hair.Never will go there anymore and the grease needs changin"

"I'm a Guthrie's fan in other places so I stopped in the new one in Thomasville. Well they don't offer the Guthrie's snack like others, so I ordered a chicken sandwich (no picture on drive-thru) and asked if it had lettuce, the guy said no. Waited for order to find lettuce with all my dang sauce on it. I walked back in and asked for sauce and was told 30 cents for sauce no exceptions. I explained that he said the sandwich doesn't come w lettuce when I asked, that the lettuce had all the sauce on it, and that I didn't have any pocket change but my order was not correct and I would like sauce on my dang sandwich, he refused with out my 30 cents... I walked out got the lettuce and 30 cents, handed him both and got my sauce. The food was great as usual but the customer service skills need to be sharpened. ("

"People go to Guthrie’s for two things: chicken fingers and sauce. Apparently, Guthrie’s in Thomasville has begun filling their sauce cups to about 1/3 capacity. When I asked the young man up front about it, he stated that the Tallahassee store also does this. It is customary and expected that a sauce cup be full, or at least nearly so… If it costs more to make sauce, that’s fine. Increase the cost of the box or an extra sauce by $.20 or whatever. Skimping on the sauce that customers pay for is a cheap and dishonest way to squeeze a few extra cents out of your customers. The attached pictures were the levels of sauce in the cups as they were given to us. No dipping had occurred at the point they were taken. I’ll start going to Zaxby’s instead. At least there I know the sauce cups will be full…"