Firehouse Subs Thomasville,

14815 U.S. Hwy 19 Ste 700, Thomasville, GA 31792, United States

"Stopped 2/6/24 for lunch. I ordered an 8. inch Philly cheese WITHOUT mushroom's. When I got the meal, the sandwich was loaded with mushrooms and bell peppers and little meat or cheese. My sandwich and drink was $16.51. I thought that was a lot so I checked board and it was around $3.59 more than it should have been. When I was standing looking at the menu the lady asked if she could help me. I told her the price wasn’t correct. She informed me the 3.59 was for the mushrooms. I said I told you I didn’t want mushrooms. She said I’ll give you a dollar and handed me a dollar bill! There was so little meat on the sandwich without the mushrooms it would have been empty so I guess you get to pay 3.59 for something you didn’t order so sandwich will look big. I’ll never stop there again"

"I'll just go to firehouse in Cairo or Jimmy John's for better customer service from now on. Thank you to whoever was on the register at 2:30 on 12/10/23. Try speaking to customers once in a while."

"The Firehouse in Thomasville GA has the worst customer service ever. I ordered on line. Got there and waited one hour. They said they did not have my order. I showed them a receipt and she said that doesn’t mean you have an order. I said I want a refund. She said you will have to wait for a refund because I am busy. That staff was rude. People were waiting for take outs, dine ins, and waiting to order and were getting slow service. People in line to order waited 20 minutes to just place an order and several walked out. I went in There about 3 months ago with an order on line and waited over an hour for that. I said then I would never go back and I will for sure never go back now."

"We were in Thomasville GA on 11.16.23 to visit a sick aunt. On the way home we stopped to eat at a restaurant near her house. We walked in, the employees were not friendly at all, and we didn't get a good feeling about it. So we ended up going to the firehouse. The employees were all friendly and very welcoming. Our food was great as always it turned our night around."

"I like to stop here on Friday evenings and grab us a sandwich on our way to Florida. It's not always the neatest. But I like having a hot sandwich. And that 3 meat is really good. Leave it on the menu please."