Northside Lake Hearn Imaging

"I had an appointment for an MR Enterography and the radiology tech noticed that I had just had a colonoscopy a few days prior. She suggested I reschedule due to possible clips from biopsy. The front desk person was very friendly and professional. And a very nice person came out of a back office and gave me a gas card for having to reschedule my appointment for a later time. Great experience even though I didn’t get to have the procedure. Thanks to the radiology tech for being so observant."

"My experience with Northside Lake Hearn Imaging was horrible. Their parking setup is valet only, which couldn't be more inefficient. My appointment took less than 20 minutes, but during that time, the valet must've taken our car to timbuktu because we had to wait 30 minutes for them to retrieve the car after the appointment. Then there's the super shady pricing structure of the imaging service. They said the scan would cost $216 if I chose to be billed later, but would only cost $54 if I paid in full up front. So, I paid the $54 up front. They said I'd receive a bill for $45 from the radiologist who interpreted my scan, but that'd be it, so it'd only be $99 total. Now, weeks later, they send me a bill for the remainder of the $216! This is FRAUD. They said paying $54 up front would cover it in full, but now they're completely changing their tune and threatening to send me to collections if I don't pay the remainder. I'm going to fight this, but I'm angered by their lies and trickery. I shouldn't be wasting my time arguing with billing departments. They lied about their pricing structure, they're fraudulently saying I owe them money when I don't, and they're giving me a hassle to clear this up."

"The location was difficult to find, even using my GPS. But, once I arrived, I drove up to free valet parking. The office is easily accessible, first floor, first door on your left at main entrance. The staff was very nice. The MRI Technician explained the procedure, then gave me a warm blanket and headphones"