Moe's Southwest Grill 3437 Bannerman Road, Tallahassee, FL 32312

"Too many bad experiences within the restaurant ordering via in person or for delivery. Just go to Chipotle were customer service is a priority and your order handled appropriately."

"My family and I were parked in front of the store and about to go in when the staff turned the lights off on us! It was 9:10. Per their franchise hours, Moe’s does not close until 10pm at this location. My family had to scavenger for open nearby stores on a school night! Very rude and unprofessional. Will not support Moe’s for some time now."

"Double order of adobo chicken weighed 1.2 ozs. So reg is half ounce? Bowl missing several ingredients and cold. Employee on their phone in a dirty store. I have tried to give the benefit of the doubt but this place has been consistently poor quality and is getting worse."

"This specific location has severely messed up three orders. One was two family packs with missing tortillas in both. So we had 6 people here...and had to run to the store to get tortillas and then have a cold meal because they were no help. On each occasion they blames the delivery driver who is supposed to check that everything we ordered was there. I don't want the driver opening everything to check. I expect the business to get it right. When I finally got to the point of going to the store to talk to the manager. I was told it was not their problem and nothing they could do."

"I would give this location 0 stars if I could. Did an online order. Ordered a bowl and paid for extra chicken. Got all the way home and went to eat it only to find the bowl had no chicken. Called the store to let them know what happened and that I would be back for a new bowl but no one answered the phone. Drove all the way back, walked in and saw not one person in the restaurant. All of the employees were standing around the cashier station doing nothing. I explained my situation and they all just stared at me. The “manager” and crew then gave me a huge attitude. The “manager” told one of the crew to remake the bowl and that person just walked in the back. After 5 minutes the “manager” remade the bowl. During this time another customer walked in and they lied straight to her face and said their system was down. This place is a joke. Eat somewhere else at Bannerman crossing. Don’t spend your money there. I am going to contact the owner but don’t know if it will do any good."