Chick-fil-A

"I just had my first unpleasant customer service experience at a Chick-fil-A. The girl that checked me in when i arrived snapped at me for answering her question. She opened with "name?!" to which i replied with my name. And she wadded up her face and interrupted "TELL ME IF IT'S MOBILE ORDER" as if she'd given me the opportunity to say anything. It honestly caught me off guard as I've NEVER had a negative experience at a Chick-fil-A, until today."

"You just can't go wrong with Chick-fil-A! This particular store is always busy, busy, busy, but they provide excellent service, keep things moving, food is great and majordomo level wait staff. Love it!"

"I frequently come to this CFA location for my lunch break, and I’ve never had a bad experience. The staff is very friendly and they have taken the initiative to remember me by name. One of the people there always stops by to say hello and ask how I’m doing and if I need anything, which I am very grateful for. I’ve always gotten fresh food that looks just like the picture and if ever I have an issue, the staff makes it known that they’re happy to help. This location can be very busy and chaotic, but never disappoints. I do think this is one of the older Chick-fil-A’s I’ve seen and I do think it could use a facelift (maybe a better drive-thru and parking lot), but they’re definitely my top destination for a half-hour lunch break or a breakfast on-the-go."

"Ooltewah Chick-fil-A is one of the nicest fast food places in our area. I'm not just saying that because they pay me in waffle fries."

"So we a 5 count of chicken, paid $4+ and got these TINY little things. Smaller than a quarter. Our fries were stone cold and barely filled the box. That along with a chicken salad that barely had chicken. All sauces that we ordered were also missing. Asked for a sweet tea with lemons on the side. They did not give me any lemons at all, when I politely asked for lemons, the lady then lectured me on that i was supposed to ordered them when I place the order. I DID! It was even on the receipt! When i pointed that out, she rolled her eyes and walked away to get the lemons. Didn’t even say thank you for coming or anything. Such rude service along with passive aggressive staff and subpar high priced food. Unhappy fo the first time in my life with Chick-fil-a."