CVS

"Placed an online order and received confirmation that they were working on it via text msg. Never got a text that it was canceled; however, got an email about it. There were no explanation for cancelation. It said sorry for the inconvenience. Tried to call for explanation but kept getting disconnected. They didn't try to call back. I did not have a good experience. Customer service was horrible. I do not recommend going to this CVS location on Gray Hwy Macon. GA."

"Possible HIPAA violations and long wait times. I went after work and waited 45 minutes on the drive through before even getting to the window. Once they are the lady handed me a clipboard to sign for my medication and underneath my receipt was a 20 Other receipts of people that had already signed that day and I was able to flip through them and see peoples’ names. This seems like a HIPAA violation and I will not be returned to this location."

"Its sad my wife has the flu been waiting for her medicine for 13 hours and its still not ready like that is pathetic what are yall doing how does it take that long to put medicine in a bottle and throw it in a bag! Ill update whenever we finally get her medicine Ok update still no answer still no medicine now its been 19 Hours and counting called to speak to manager she got on the phone put me on hold and told me she was going back to the pharmacy to find out what was going on i sat on hold 63 minutes i called back to be told the manager is busy now and cant take my call even though she had me waste 63 minutes of my life on a fake hold that she never intented on doing anything about. I see now why all the cvs macon are closing they suck at their job 100 percent the manager should be ashamed of herself she should be fired or better yet shut the whole store down its trash anyways i see why it has a 2.2 star rating should be a negative. My opinion is yall need to quit and go flip burgers or something because you are not fit to run a pharmacy."

"As I am typing this I've been on hold since 4:15 it is now an hour of waiting for the pharmacy. I had to call my doctor by 5 to see if my medication would be covered and Noone has came to phone. The app doesn't provide the cost because instead of filling my prescription they but it on hold because the price but they want you to call to get the price. You can't get the price waiting on hold for hours at a time. Horrible !!"