PetSmart

"This store has gone DOWNHILL. I walked in on Friday to purchase cat food and to purchase an angel fish. The dog trainer was on the 2nd register about to sign off. To get his dog's attention who was laying down by his side, he kicked the dog! I was immediately concerned and very sad for the dog. I gestured as to say, poor baby, and the very angry man, yelled at me! He said, you cannot come near this dog! Can't you read?! I was very taken aback to say the least. I expressed how unacceptable and nasty his attitude was towards a customer and his dog. Not only did I witness him being abusive to his very calm, mild mannered dog but he was very rude to me. Imagine how the dog is treated in private if he was that bold in public. I reported the incident to the store manager. However I don't have much faith that it was taken seriously. Also, their fish tanks are a disaster. Dead and dying fish throughout due to lack of regard and quality care. It's very sad."

"I take all 3 of my dogs to get groomed by Valeria. She handles my dogs so well even though 2 of them are very anxious. Always so kind and does an excellent job! My Pups and I love her so much!!"

"Valeria cuts my dogs hair and does an amazing job every time. She has been the only groomer my dogs have been comfortable with. Amazing staff!"

"Kat and Haylee! I can’t thank you both enough for your excellent customer service. I had a diaper emergency and they helped me swiftly and courteously. They even price matched their website which was truly a life saver. Thank you !"

"I originally booked an appointment with the Buford Petsmart, but after reading the reviews I decided to not take him there. I called the Snellville location to see when they had another opening and they told me I could come in at 11am. Upon arrival, the staff was really friendly to Harlem and I. We went over how I wanted him groomed, pricing and the time. I even called an hour after dropping him off to make sure he was okay since this was his first grooming and the staff was so helpful! They did an amazing job with his cut and we will now become regulars! S/O to the Scenic HWY staff! This store is my favorite."