American Heritage Animal Hospital

"Don’t recommend I have been to this location multiple times for my dog. My dog was getting allergies and we took her in a couple of times for the same reason. It seem like the vet/owner didn’t want to give us the right meds to cure the allergies the first time. I believe this was bc they wanted to keep on charging us for a visit bc it seemed to be repetitive after a few visits. The vet didn’t seem to want to help with the problem right away we were going in like every week for them to tell us the same thing over and over. The last visit she gave me a certain Amount of medication and I quote she said “if I needed more medication to just call and they would give me a refill” so a few weeks later I called for a refill and the front desk person said I couldn’t get a refill that I had to once again bring my dog in for a visit. Seems like they just wanted to keep charging me for the visits. Also before you leave check your receipts bc they do charge you extra for being late or missing appointments or meds/visits and they WONT tell you for the additional charges. Front desk was rude and unprofessional. They told me they didn’t want to deal with me or my dog. My dog was in pain and they didn’t care when I beg them to give me a refill. Don’t recommend this location. So sad as we live local and this place was convenient for us but I rather drive further out at this point then to deal with people being rude to me and my dog."

"I WISH I COULD GIVE 6 ⭐️’s. my cats have never seen a vet before and nor have i. it was a anxious first experience on both ends. they put me at ease and walked me through everything. they were very thoughtful & through. my cats act up bad when i give them medications at home or even when i cut their nails but my cats didn’t even holler when they got anything done. the staff were extremely friendly and obviously knew exactly what they were doing. my cats seemed to realize that they were in control and chilled out the whole session. ngl tho from the front of the store it don’t look like much but inside is where the magic happens."

"Edited to reply to their holier than thou reply: the medication was requested for the dog you did the exam on. Most doctors would have a conversation and confirm that the medicine would be used correctly. I understand the need to protect your license, but you could also use a bit of common sense. What can I say..they were nice enough. I came in on a Saturday in November as their first appointment. They were extremely disorganized and my concerns didn’t feel heard. The doctor did a full exam on my dog. I got a dental estimate but never scheduled because neither of my dogs liked them while they were in the room and I refuse to trust disorganized people to administer anesthesia and control oxygen properly during. My dog also needed extractions and is extremely small, so I was concerned about jaw fractures. Recently, I requested a prescription for Trazodone which all 3 dogs take. Doctors don’t like to prescribe controlled substances unless the records match the dog it’s used for. I get that. However doing an additional exam when you have one on file is completely unnecessary. I don’t think they’re bad at medicine, they’re inefficient and a waste of time. I’m not gonna go back, I now go to Peachtree Corners Animal Clinic. Yes I drive to Peachtree Corners…instead of coming back here."

"Superb service!! I was referred her by my mom with her fur babies and now I take my fur baby. The staff is absolutely wonderful...they truly love animals and it shows from the moment you enter the door until you exit. You'll be treated like family here."

"So glad I chose Dr. Cat and American Heritage for my kitties when I needed a new vet. When my kitty Sir Fatty recently passed, I received a sympathy card signed by Dr. Cat and her staff, which was very sweet and thoughtful. Sir Fatty hadn't been a patient for very long, but he received the best care from Dr. Cat and Deb in the short time he was there. Could not recommend them more! They are truly caring and treat every pet as their own. Thank you again!"