CVS 3800 Tennessee Avenue, Chattanooga, TN 37409

"With the closing of State Street CVS, it has been crazy. You call here any time, “if” they answer the phone, that you can pick up your prescriptions in two hours! Two hours!! Then you get there they are still not ready. There’s no set pharmacist and the roaming ones are disrespectful, inconsiderate, rude and any other word you can gather in this group. The trainees come to work inappropriately dressed, a male had a doo rag on his head one time I went. CVS at Erlanger is close to me but parking just to go there for that isn’t good. Publix pharmacy is on my insurance, really considering the change."

"Well they just lost my business. I went in to pick up meds, they had 3 but I only needed 2, and let the lady know..she grabbed all 3 and brought them to the register abd was about to ring them up, I said is that the one I don't need? I thought she misunderstood so I said, I don't need that one...she looked at me like I was stupid and stated "I heard you" very rudely. I literally just had surgery a few weeks back was hurting and standing waiting on her to treat me like that..no thank you. If you see her tell her bye for me..Older lady long blonde hair and glasses.. Since Steve and Steve retired the quality of care has dropped exponentially..its a shame."

"Very unprofessional, not polite or timely at all. I was told it would be 15-20 minutes an hour later and they still didn’t have it filled. Even though there was only two people in front of me."

"Sharkethia gives excellent customer service! She is friendly and accommodating. She went above and beyond to help me today. She is an outstanding associate and an awesome human being."

"I was on hold for over an hour today with the pharmacy before giving up and driving to the store, where I watched employees ignore the phone ringing constantly. I’ve never been able to reach this location on the phone, despite trying quite a few times. There’s always a long line, and when you get to the front you see why….employees are either ignoring customers, chatting with someone they know and holding up the line, or physically moving so slow that you’re at the register for double the time necessary (ever see Zootopia?) I’ve moved around and used quite a few pharmacies in my life. My kids are on many medications. I’ve never received such consistently awful service before, and I wish I could leave zero stars."