One Ocean Resort & Spa

"This represents 6 Star value. Don’t expect a new, opulent 5 Star hotel or you might be disappointed - the hotel itself is a little tired. However, where can you get a supremely located, Atlantic Ocean beachfront property starting at $200-ish a night with exceptional service? It’s clean, comfortable and the pool area is great. They provide free valet parking, bottled water and decent coffee in the lobby 24/7, as well as Molton Brown products throughout. What really sets it apart is the 6 Star service. All staff were sincerely kind, friendly and helpful - no entitled, miserable staff here, which is increasingly the norm here in the US. The valet guys were great - including continually being on the lookout to open doors. Adrian, Lorraine and Leo were wonderful at reception, Debra made the room special for my wife and the bar staff were lovely. I can’t list them all by name. It’s been a great experience for the money."

"Welcomed by a beautiful lobby and supportive staff, my stay was great! The rooms are really good, shower was a bit small, though it was one of the most relaxing showers I've had - whatever brand that shower head is, I want one! Our meeting room was set up very nicely, and the catering staff was phenom! They took care of every need. The food was delish too. Overall a great trip, super meeting, and I wish I was able to stay longer!"

"My husband and I were guests of Ocean One in Jacksonville last week. Our stay was terrific!! We had massages planned for the day we arrived. Unfortunately due to a weather related flight delay were did not arrive until evening. The woman at the spa, I believe her name was Lauren, bent over backwards to reschedule and accommodate. Kayla arranged for us to stay in a lovely ocean view room. Reagan made sure we were happy and satisfied with our stay. Debra also made herself available if we needed anything. The hotel is beautiful. Clean, well appointed with a great gym and the spa. It is right on the beach and in center of downtown so very accessible to all the area has to offer as far as dining and shopping. The food at Ocean One is wonderful! Thank you Will for taking care of us at breakfast. Looking forward to another visit!"

"We had a company team meeting here this week. People came in from Mexico City, Michigan, California, Atlanta, etc. we had rooms and a conference room and meal setups during the meetings. Everything was amazing and a 10 on a 1-10 scale. The food was the best I’ve seen at a meeting and the service was amazing . Just the right amount of attention. From the AV to the checkin to the valet to the bar. Really well done. We will be back. I have to call out Jessica. Thank you Jessica for taking such good care of us."

"We overall had a very nice time at this hotel! Leo at the front desk is amazing and clearly cares about the guests' comfort and enjoyment. He was the heartbeat of our stay! The valet service was the fastest I've ever experienced, our room was ready early, and every staff member we interacted with was friendly and professional. The service is an easy 5/5! The location is also an easy 5/5. You are steps from a non-crowded beach and steps from the little beach shopping center. I really liked that all the restaurants and shops were locally owned. Not many chains or tacky souvenir shops. Though our room had a spacious balcony and stunning views of the blue ocean, we dealt with thin walls that carried sound and the tiniest bathroom I've ever seen at a hotel (especially one as expensive as this one). On our last night there, we couldn't sleep at all because our neighbors kept leaving their room and then pounding on the door to get back in. Every time they pounded on their own door, it sounded like they were pounding on OUR door. It was startling and annoying until after 4AM. We didn't make a noise complaint but probably should've asked for assistance in hindsight. No need to pound on a door so hard it vibrates the room next door. There was more good than bad about our stay, and we may come back if we're ever in the area again."