Fairfield Inn & Suites by Marriott Auburn Opelika

"The rooms were very clean. The staff were very helpful with find things in the area. There are several places with in walking distance for food and groceries."

"Rooms were nice and clean. Staff was friendly and helpful. Breakfast was delicious with lots of options."

"A colleague and I stayed at this hotel Sunday, August 27-Wednesday, August 28. The attendant that checked us in canceled our original payment method and charged our personal cards that were only supposed to be used for incidentals. The mistake was caught on Monday, August 28; however could not be corrected in a satisfactory manner because the cards were already charged! The nonchalant attitudes of the front desk staff were top notch. Whoever trained them to not care at all for causing an inconvenience of this magnitude should be proud. It’s now 48 hours later from when the error was noticed and not a single manager (shift, hiring, sales, regional, etc. NO ONE) has reached out to me to even offer something as simple as an apology. After reading the reviews, I know not to hold my breath waiting on a response. Also, my bathroom door wouldn’t shut. The door was off of the hinge and could only close to a certain point. I was told that they were aware of the repairs that were needed. But, they still decided to release the room to guests. Amazing!"

"This Fairfield looks like it has been newly renovated! The rooms are very spacious! The set up is pretty nice! The pillows were fluffy and comfortable! The breakfast was the usually of course which is good. Great customer service here! I felt very welcomed!"

"Location appears to be newly renovated but there are still some things to work out. Staff is polite no issues there but the room I have some issues with. The bedding is not comfortable there were three pillows on the bed for 2 people and they sucked I would have been better off rolling a towel up and sleeping on that. I woke up with a sore throat as the room did feel stuffy and I did have the ac on. I’m not expert with this but I feel the ac might need some cleaning. The bathroom has no shower vent and gets really steamy and makes the whole room humid. TV would not play channels without cutting out like satellite does when it’s raining, but it was clear out. Over all it’s an ok place I would challenge the GM to spend a few nights here and see the issues in the rooms that I did not mention."