Red Oak Animal Hospital, LLC

"Granted we showed up right before they were about to close but it was an emergency and this was the closest place near us. Our cat was in dire condition after we found him on the floor panting heavily and unable to move himself. The veterinarian turned us away in our time of need. Our pet desperately needed help and he turned us away. Some “hospital”. The only reason we went there first was because they call themselves an animal hospital and it was nearby. The receptionist was very kind and showing concern, helped us find other clinics to call. We had to drive 40 minutes to the next clinic. Sadly, our beloved feline friend is no longer with us. Soft Paws Animal Clinic and Urgent Care were our savior. They usually only do appointments but knew we needed help from the tone of my voice and told us to come right in. This experience will stay with us. I’m sure this clinic has helped and done right by others, but this was our experience."

"Fantastic service and the vet was really kind and helpful, he took his time to explain things and give us options. Very reasonably priced."

"My dog had hot spots. I was given antibiotic medication that cleared it up, however it came right back. I went to a different vet and found I was mis diagnosed. They also do not allow you to go to the back either your pet. I do not like that at all. The clinic is in a bad area as well."

"It is with a heavy heart that I write this review to express my utmost disappointment and grief over the tragic fate that befell my beloved dog, Lola, during her stay at Red Oak Animal Hospital. My dog, who had been a cherished part of our family for many years, tragically lost her life less than 24 hours of being home while under their care for a mere ten days. From the initial consultation, the staff at Red Oak Animal Hospital appeared friendly and professional, offering reassurances about their commitment to providing top-notch care for our pet. Unfortunately, this illusion quickly shattered as our worst nightmare came to fruition. Soon after dropping off our dog for her brief boarding period, we noticed a lack of communication regarding her well-being. Phone calls meant to check in on her progress were often met with vague answers or, in some instances, no response at all. These concerning signs left us worried and anxious about her safety. Finally, the day arrived for us to pick up our dog, and what should have been a joyous reunion turned into an unimaginable horror. We were met with a devastatingly thin pet looking like she had been wasting away while in their care. The emotions that followed are indescribable, as we must now face a future without our furry friend due to the negligence of Red Oak Animal Hospital. The lack of transparency and accountability displayed by the clinic following our dog's death was utterly disgraceful. Their insensitivity and unwillingness to provide any satisfactory explanation or compensation deepened our sorrow, leaving us with more questions than answers. It is abundantly clear that they do not value the lives entrusted to their care. I strongly caution any pet owner against entrusting Red Oak Animal Hospital with the well-being of their beloved furry companions. The negligent actions displayed by this establishment resulted in the untimely loss of our dog and have left an indelible mark of pain and suffering on our family. In conclusion, our experience with Red Oak Animal Hospital was nothing short of a tragedy. The utter lack of professionalism, accountability, and empathy during such a difficult time has made an already unbearable situation even worse. The loss of our dog will forever be associated with this establishment's negligent actions, and I sincerely hope that no other pet owner has to endure the same heartbreak we have experienced."

"Minus two stars because the dark-skinned older vet was extremely insensitive and rude towards me when I had to put my Maltese of 13 years down. He even made me feel like it was my fault because I refused his offer for an expensive treatment at a different facility that offered no guarantee to save his life. My dog was well-cared for his entire long dog life and I didn’t deserve to be treated so poorly at such a difficult time. Thankfully a different vet was able to see us on my dog’s final day. He was very understanding and compassionate. I would not return here again with my new pup bc of how I was treated however."