SunStop Store #592

"This is the best gas station around with the worst customer service. They don't care about anything they barely look at you in the eye. I have a rewards member card and I am never asked to put that loyalty ID in to Dave money. The pumps won't let me sace money either as when I put in my loyalty card number it just freezes. I have tried about four times to come here to save money on gas and have failed all four times. I am Management in customer service and if the employees acted the way they did at my store they would be gone in a heartbeat. Again this store looks amazing and always has products stocked but the customer service does not bring me back."

"Normally I just get breakfast which is good, but today I had the lunch. Which I purchased at 10:45 a.m. I must say I was very disappointed. I had the spaghetti it was seasoned with no sauce it was very dry. The green beans tasted like they were just dumped out of the can they were awful. . I hope that it better the next time."

"It's okay, the staff is great, no complaints at all. The rating is from the fact it's a gas station, I mean a 5 star gas station? It's got to be something really awesome to get that, like say one that floated out to sea to fill up your boat awesome."

"I’m a regular customer make my Morning visit every day before work !! Never have I had any issues with any employees .. This Morning I received a reward on my SunStop app , As standing in line which is always long due to business , Sara the cashier just walked away , a customer asked her are you not taking anyone here ,and the cashier ignored her , she walked outside stood there for a minute or so and came back , now she took me in line .. I showed her my reward (which was for a free breakfast bar ) She scanned it the first time but than noticed she had something already rang on her register so she had to void it .. As she rang again she told me the total ,as I showed her again that it’s a free reward she proceed to tell me well it’s not ringing so it’s 2.19 As we went back and fourth , she called her manager , I explained she rang the coupon once so that may have taken it already .. The manager said her pdf or something was down that I would have to wait .. as I did .. when she came back out the girl rang item again and again told me it was 2.19 as she continued to tell me there was nothing she could do and I had to pay .. when I literally just received the coupon and it was valid on my phone .. the manger was also very rude and acted like this was my fault .. and I did mention to her she didn’t have to be rude because I was not being anyway to anyone , just was tryin go to get my free award ..She finally ended up sliding me the candy bar and rudely saying just take it and have a great day .. very sarcastically.. This was my very first unpleasant visit here .. And I could tell the manger most not be the best because when I asked her not to be rude to me .. Many many people there mentioned that she needed to be told something and they made it seem she most be this way a lot .. took over five minutes of my time trying to make me pay for something that was free .."