Finish Line 5900 Sugarloaf Parkway, Lawrenceville, GA 30043

"I went to finish line today for a refund. Unfortunately they said they weren’t able to give me a refund because they don't have enough money to refund. A couple minutes later i saw a couple of people pay in cash. Went I went to the cash register the woman in curly hair and glasses said she still didn’t have enough money to give me a refund. What kind of shoe store who had a huge amounts of sale the day before have no money to refund me a shoes worth $120??? This is absolutely outrageous. I would not shop here ever again."

"Staff is kind but no one can find the shoes in the back. Waited over 30mins….. an asked multiple staff and still nothing."

"If you want to feel bad, observed and with a terrible attention this is the right place, I will not buy here again since you enter the store, until you are going to pay for your product they take care of you with a horrible attitude they should choose their staff better"

"I ordered a pair of shoes for pickup. The next day it was marked picked up and I had not picked them up. I called the store and spoke to the manager and he said yes they are still here. One of the workers marked it picked up on accident. Anyways, very odd. After 7 days, if you don’t pick it up they are suppose to refund you. We’ll, apparently he couldn’t un mark it. I ended up not being able to make the pick up. He basically told me I would still have to come in and return the shoes even tho I never picked them up??? Does he even realize how crazy that sounds. Now I’ve talked to customer service three different times and still have not gotten a refund. A complete headache. Will never shop at a Finish Line again."

"Came in on this Thursday evening to purchase my 14 month old daughter a few pair of sneakers. I walked in was not greeted at all or giving any eye contact. I stood in front of the kid sneakers shelf for over 20 mins and no one came over to provide any assistance. I finally walked over to the register and asked for assistance. A young man who I believed may have been the manager on duty came over but after I inquired about a few pair sizes he went into the back and never came back out. There were probably about 6-7 staff there at the time and literally everyone was in the back. There was one female in front but seemed to not want to provide any assistance to me and other customers at the time. So I walked out and went to the Footlocker and purchased 3 pair of sneakers for my baby. Will never come to this Finish line location again."