Shoe Show Mega Store

"I really really wish I could give this store a 5 star review. Upon entering, you see this amazing huge shoe store. They even have a huge clearance section as well. Get a closer look and they are out of your size and color in most of the shoes you like. In my experience, this was the 6th store I visited for black shoes for a funeral. I saw multiple shoes I really liked but they didn't have my size (9-9.5). I understand that is a common size but looking at 6 different pairs and they don't have that size or the color black was truly disappointing. I also asked the ladies working if they possibily have any shoes in the back and they said no. Having worked in retail myself, I completely understand but as they were stocking other shoes, they didn't even bother asking me if I needed help or to see if they can find anything around the store that would match or if they have some of the same shoes they were currently stocking. They didn't really care about my experience even after saying I was looking for shoes for a funeral. It was a bit of a fail for customer service in my opinion. As I didn't feel like venturing out yet again to another place that sold shoes, I settled for some ugly black boots that were actually in my size for $40. Overall, if you need black shoes - don't go to any stores in Carrollton, they don't have any! Maybe one day I will be back & my experience will be better and I can increase the stars of my review. As of now, it rests with 2."

"Would give this store 5 stars if the staff including the manager were a little more helpful. I have arthritis and I'm having difficulty with finding shoes that don't hurt my feet. I'm just glade they still had some off court nike slides . Not sure of I will be a regular customer or not. Come to think about it don't think they even have a restroom which isn't good for me . (I'm an ostomate)"

"Awful return or exchange policy, bought Nike running shoes for $65 and in 2 weeks a hole developed in the side. Took them back and was told no exchange because they had been used. No joke, I didn't buy them to set them on a mantle and look at. Could not provide the written policy that stated this. No call back from corporate. Buyer beware! Shoe Show, Inc. is an American footwear retailer based in Concord, North Carolina. It operates shoe stores throughout the United States under the brands Shoe Show, The Shoe Dept., The Shoe Dept."