Truist

"Fern was an amazing help, very kind and informative."

"Crazy monthly fees and out of date service. No transactions ever from the small money we put in the checking account, except their monthly $12 maintenance fees, to the point it cause the unused account to do down to -$2. ATM was not working so I had to leave to grab cash, only to learn they could not close the account today until the $2 hard posted. Run from BIG banks, especially Truist!!"

"I check my account twice a day, every morning and every night before I go to bed. I am EXHAUSTED, of waking up to numerous over draft fees when my account was positive a few hours before. I've tried calling before, but all they do is expire one of your quarterly "overdraft forgiveness waivers" after that your out of luck. Literally checked my account at 10pm to a $33 account Woke up at 7am to a -37$ with a 36$ overdraft. I've never seen a bank do this, and it genuinely feels shady that there is zero time frame for me to transfer funds."

"I used to love this bank. The service was the best I have ever seen with a bank. Since they switched to Truist, I know I need to switch my bank. My account keeps getting messed up and I have to spend hours on the phone waiting to talk to customer service that never picks up. All I am trying to do is transfer my money out. It's been a nightmare. I HATE THEM."

"The drive thru can take some time depending on how busy it is. The ATM is always working with no issues. They do not notarize at this location. We asked and we were sent to another branch. The staff has been friendly to us."