Waffle House

"Just visited the store here and was made to fill like dirt. Was told because I asked if they done military discounts that all Vets were cheapskate and done nothing to deserve it. Want be back!!!! I recommend all Vets to pass this one up."

"On a busy Sunday, November 5th my wife and I decided we wanted a nice brunch to cap out the weekend. Knowing church was letting out and we would have to wait for a table didn't bother us. We're patient and knew waking up late would have us paying with patience. We made it to the Arkwright location and walked into a busy Sunday rush that the staff was servicing to a professional standard, right on reputation for this location. We took our spot in the chairs to await a table that had just vacated to be cleaned. The staff made it clear that we would be next to be seated at this table. But two minutes later another couple sat down next to us to await as well. It's Sunday so as to be expected yet another couple followed in the door and made their way directly to the table just vacated for cleaning and attempted to sit there. While there is a colloquial "Customer is always right" focus to WH's service, the staff polietly made it clear to them that many have been waiting for a table and they would have to wait. Thankfully the couple left without too much fuss. And the staff, especially a server named Tiffany (for whose service even inspired me to write this review) provided us with the understanding that they would ensure we were next for this spot. From here Tiffany made it a point to ensure our food was to order and that no drink went empty at our our any table she passed with a wonderful smile. I can't thank Waffle House enough for having her among their staff. I awoke Sunday expecting a long morning of awaiting brunch. Instead my wife and I were treated like guests in a family home. Made to feel welcome in a place not so far from my real home."

"We had the best experience at this Waffle House! For it to have been so late at night the staff was nice, polite, courteous, and super efficient with how they worked together. Mrs. Penny made the whole experience the best for us by greeting us when we walked into the door, taking the time to talk to our daughter and her friend who was with us, and checking on us every few minutes to make sure we had everything we needed and plenty to drink. It means a lot to stop and be treated kindly in this mean and cruel world these days. Mrs. Penny is an absolute asset to this business and location! Mrs. Penny never missed a beat, she communicated with the cook and they worked together to make sure that everyone's order was correct! When we come back through the area we will be stopping at this location again!"

"I really appreciate the effort that was put into getting our order done correctly. For the most part the staff is nice. Just smile a lot and say “thank you” and they will be nice as well. Very nice and newer looking store."

"Great experience here! This was the first Waffle House I went to and by far the best! I was on a road trip from Canada to Florida and I went to this Waffle House several times while staying in Macon, while in Florida I went to several other waffle houses but the service at this one in Macon really stood out. The team does a fantastic job and seems to work very well together and the food was very good and very consistent. I would definitely recommend this location to anyone who’s interested."