Waffle House 5146 Mercer University Drive, Macon, GA 31210

"Excellent food and great service. The atmosphere was empty. I was the only person there at dinner time."

"Food took a very long time. It arrived cold, and in to-go containers. Only half a bowl of chili came, and it was basically congealed. The waitress was apologizing over and over. There weren't a lot of customers, so I'm guessing that there must have been a lot of orders to-go. Our waitress made us new food, and did all she could do to fix it. Only 2 waitresses here, looks like they needed a 3rd one. Two stars for cleanliness and our sweet waitress."

"It has been a long time since I last visited a Waffle House. I really was impressed! I'll be back. Very reasonably priced. Friendly service."

"I've been a patron of this waffle house for twenty years. It's such a shame to see it this way. There's still one of two waitresses or cooks that care. Usually, though, it's listening to the waitresses cussing in front of my kids, the youngest 11. Or their fighting over schedules or baby daddies. Today was mainly being ignored with no refills while she sat at the table across from us watching her phone turned up so we could every little video she watched. I try to think maybe she's been there since five at she's finally having a break, but really, that's not my problem. Especially when I'm paying these high prices and my kids won't eat it because they have nothing to drink with it. I would love to see some managers come back in with some backbone and stand up to this foolishness."

"Update I went back October 25 and I received excellent customer service and the food was Delicious This Waffle House is always clean and prompt. This was my first time eating in the restaurant the waitress was very friendly. The food was good but my coffee was cold even when she refilled it I would have given a 5 but I am a coffee lover so was disappointed. Overall a great experience highly Recommend"