Amazing Lash Studio 362 Newnan Crossing Bypass, Newnan, GA 30265

"First appointment and told after fifteen minutes sitting for the appointment that my service could not be done because the lash technician had carpal tunnel syndrome and could no longer perform services. As a physician, I have had and treat carpal tunnel and do recognize that symptoms are exacerbated by heavy use of the hands and fingers but there seemed to be other technicians that may have worked me in. Horrible first impression and although offered to reschedule with discounts I won’t be back. First impressions matter and quite frankly the experience wasn’t welcoming."

"I am writing to express my dissatisfaction with the eyelash extension studio. I had a terrible experience with their services. Shortly after the procedure, I developed an eye infection (internal stye) and all my eyelashes fell out within 5 days, despite paying for an experienced technician. I have been getting eyelash extensions for many years from top professionals, and this was the first time I had such a disastrous experience. I did not ask for a refund, but when the salon called me to schedule another appointment, I shared my feedback with them. However, I was simply told to "Have a good one." Two weeks later, they called again to offer me another appointment. Once again, I shared my experience and requested a refund, and was promised a call back. However, it has been over 1.5 months and I have not received any further communication from them. I strongly advise against using this salon and would appreciate it if you could take appropriate action regarding this matter."

"I called a few weeks ago for a first time appointment, the lady on the phone scheduled my appointment, took down my card information(!), I saved it in my calendar, arranged to leave work a little early, got there and they said "I'm sorry, you're not in the system at all." Uhhh...ok. Very frustrating since this changed multiple people's schedules for me to be able to come to and it's just...not there and they didn't seem very sincere. They did offer me an appt the next day but I can't do that and now won't have lashes done before vacation. Response to owner: That was exactly the problem. But I do know I called this location and the woman I spoke to originally to book the appointment was very kind and helpful. I realize this is a "first world problem," but frustrating, nonetheless. I also never received a call or fee from anywhere else for being a "no show," which I would think would have happened if I did get salons mixed up."

"My wife had an allergic reaction to the glue and after 48 hours of swollen nearly shut eyes and discomfort, I decided to call and just attain information so that I could do something to relive her pain. The associate that I spoke to said she was the best person to help me. I explained the situation and was asking a series of questions about potential remedies or relief and if this was something they’ve experienced before. I was not complaining about the service or products because I had no reason to assume or believe anything had been performed below standard. However the associate was so pre-disposed to defend the products and service that she wasn’t addressing what I was asking and kept telling me they didn’t have any appointments for today and that they use the same products that everyone else uses. I had not asked for an appointment today or if their product differed from other providers, simply wanted some insight and perhaps some possible solutions if they existed. She was pleasant when speaking but just wouldn’t not listen to what I was asking. Good news, this is something that can be learned and developed, but frustrating none the less."

"The best experience! Got my lashes done for the first time today by Destiny at the Newnan location and I am obsessed!!! The process was very comfortable and easy! Will be back 100%"