Kroger 1751 Newnan Crossing Boulevard, Newnan, GA 30265

"I stopped in to grab some lunch and a few items for the house. The cashier and the bag person was bagging. The bag person handed me bags but Idisnt realize that the cashier had bagged my toothpaste and disnt give it with the other bags. I called saveral hours later when I got home and brought the bags inside. The supervisor and customer service employee were so short and rude that I wanted to drive an hour and 10 minutes back to the location and see these ladies in person. They failed to give me purchased products and are unwilling to verify my transaction and process a refund. They want me to make a 2.5 hour round trip for $12. I waited a very long tint to speak with someone and both times I was hung up on by rude, unprofessional and out of breath hourly employees. I will definitely be showing up with my receipt and getting my products and will demand an apology from these folks. I spend thousands with the company every month and to be treated like I'm a bother because they are understaffed and poorly trained is unacceptable. I am a stakeholder and deserve better treatment. I'm furious."

"Kroger Popular grocery store chain location. Convenient location in great residential neighborhood. Easy access from interstate and major roads. Plenty of free parking and adequate shopping carts. Great produce, deli and frozen food section. Most locations have bakery and pharmacy. Some locations have urgent care called the little clinic. Helpful and polite staff"

"Called customer service to ask them to look for something i may have dropped while i was in there getting my prescription and groceries, she laid the phone down and was telling the other employee that i had some nerve calling and asking for them to look for something, calling me curse words and complaining. This woman has no business working in customer service the manager needs to take notice of these complaints. I shop there many times a week because i work in the same shopping center but i think i will spend my money somewhere my business is appreciated. Lower Fayetteville rd location."

"The lady at the customer service desk was so rude (employee blocking closed sign) when she saw me told me it was closed after she had stood there and waited on another customer. I had been standing there the whole time. Then she said, she (the one covering closed sign) is an employee okay? Then she said you all just keep coming. I said I was standing there the whole time. Then she said go get in line they will help you. Then standing in line, I thought I was done with the rudeness she says I said number 10. No, she didn't. Whatever, I just wanted my money back for my apples that weren't good. I don't know what or why she thinks she can talk to people that way. I asked her if she was having a bad day? She said no, really...might need to rethink that answer. NOT only did she upset my mood, which was really good. She doesn't get to talk to me like that, she isn't my mother. I explained that I couldn't understand her since she was wearing her mask and she told me that I was getting smart. (Don't know why she is wearing a mask anyway, she isn't wearing it properly so what is the point? Other than to make people not be able to understand you? It is a really good thing Kroger has good prices because with service like this! It definitely isn't the service that is bringing me back. I told her I now know why I don't live in Newnan anymore. Thanked her and left."

"This Kroger is good. They don’t typically have produce or bread that is about to expire and the staff is accommodating. They move things around from time to time. Recently the eggs were moved to a different part of the store (back corner) but the Kroger brand eggs were left where the eggs used to be. The biggest issue I have is that they pretty much don’t have anyone to help check out. Everything is self check out. There was time where I had to wait 15 to 20 minutes just to get to a self check out but there was plenty of regular check out stations open but no staff was working at them"