First Florida Credit Union 2521 South Blair Stone Road, Tallahassee, FL 32301

"I have had an account here since I was 6 years old. They are always very helpful and knowledgeable. Especially Dorothy Newton, she is the best! I have tried other banks and even credit unions and always come back here because they are so great."

"I think her name was Dorothy. She provided no help. Didn’t even get up to welcome me to her office; just yelled from her chair “you can come in”. Sat at her desk, made 1 call, told me my account was in the negative (duh that’s why I’m here) and she couldn’t accept my check to reopen my account. I really can’t say enough bad things about this branch. Go to the one by Publix. Much friendlier staff and much more helpful. Whoever is the hiring coordinator: seek to hire individuals who actually want to provide customer service, while working…..in……customer service."

"Just went there. They don’t even greet you, they put your money and transactions on hold without even telling you, not to mention they don’t take a little bit of change for deposit .. but are welcome to help other people cash checks with more change than that. is the first negative experience i’ve had here. Both the tellers there today were rude"

"Tried to deposit a check and they told me that my account number didn't exist. After repeated attempts and me calling my bank to verify the account number, the teller finally got it to work. Obviously she had mistyped the number and blamed me for having the "wrong number." The situation could have gone much better if she had chosen to be apologetic rather than rude. We will not be using this location anymore."

"I downloaded the application from their website to start a new account. Faxed it in twice, never got a response. When I called to check on it both times, I was told they never received it. So I went in to the local branch on Blair Stone. When the manager came out, he looked at me & my boyfriend (who had on work clothes so his pants were dirty & covered in paint) he actually wrinkled his nose & said he only had room for 1 person in his office. When I went in, though, there were 2 empty chairs. I provided everything he asked for, even driving back to my house for 1 document, but when he found out I wasn't working (at that time) he made another face. I had money to open the account why did it matter? Needless to say that despite his word, I never heard back from them, even as a rejection. A week later a different bank opened a checking account for me within an hour."