Walmart Pharmacy

"I haven’t had any issues at all with the pharmacy staff. They’ve always been pleasant. I may have had an issue now and than but it was on my Insurances fault not theirs.A lot of times as with anything you have to have patience. Just like I’m in need of my medications others are as well so I’m okay with them taking care of someone who has a more urgent matter than mine. always try Roger my order in ahead of time and utilize the text messaging communication that way I avoid going ahead when my Rx is it ready. I love the staff and appreciate the work they do."

"I never have any issues here. In fact, they are quite accommodating. How can you rate standing in line to get to get your medication when that’s part of the process of getting it. IT’S WALMART…If you don’t want to wait in line, have the doctor send it in and let the pharmacy notify you when it’s ready then go pick it up. It’s very quite simple. Walmart, thank you for all your help and convenience to me. Most people find anything to complain about, instead of appreciating the low costs of medication and finding other ways to adjust to waiting for it."

"This is the worst pharmacy ever! I swear, every single time I come up there or call I’m either on hold for 30min or in line for 20min with not even the slightest acknowledgment. They just tell you anything to get you off the phone. My Rx is never ready, or they can’t find so I’m left making several trips. If I could give it no stars, I would. They really need a more knowledgeable staff and some training in customer service."

"Worst pharmacy ever! I have never been able to come here and not have a problem. Every single prescription I have had filled here there is alway some kind of issue. I’d rather drive 30 minutes away to a Publix pharmacy then go here. After about a year of not going there I decide to give it another try and that was a huge mistake. It will be ready in 15 minutes she says, an hour later still nothing. I HATE this pharmacy!"

"We go to this pharmacy for convince of distance and my mother had a very bad pain in her tooth. The doctor called in to to give my mother prescription but the pharmacy does not know how to work functionally and "never received it". When I called the doctor back to see if he had contacted them or not, he said he said he did. Why Would he lie to me about calling in an emergency prescription of pain medicine for my mother? Calling back again to see if they received it, they said they still did not have it. They have the rudest pharmacist and pharmacy technicians ever, hanging up on me when because they do not know how to handle customer complaints. I became upset up with the pharmacist because her attitude and my frustration from situation. I'm pretty sure they have no idea how to run their department. Please do not go there if you don't want your time to be wasted. I've had many, many issues with this pharmacy in the past, but this was the tip of the iceberg. Never have your prescription called in or faxed to them. They "won't receive it", ever(literally not the first time for us). Also, if you do go there and hand them in your prescription, expect the wait time to be about 2 hours instead the "30 mins" they tell you. Worst Customer Service Ever. We only went there because the medicine is sometimes cheaper. It's not worth the headache anymore to save some money. We switching to our old pharmacy. I've worked in retail before, a much better company that holds actual respect for its customers. I know Walmart isn't the best example for best CS, but I would hope the pharmacy would hold a better example in the store out of everything else. The managers of the store were very good at helping me resolved the issue. And from pure anger and frustration, I hope the staff, especially the pharmacist, receive consequences for their actions."