CVS Pharmacy

"Where do I begin they close Drive-thru so they can work as slow and miserable as possible. Oh the lead pharmacist, is the most JUDGEMENTAL, LAZY, WICKED woman I have ever met! She genuinely enjoys watching you suffer as you wait hours in 4 different lines because well there is no line they just decide randomly who they will allow to walk to the register to be degraded and talked down To me. my husband KILLED HIMSELF LAST YEAR. I have PTSD and I am prescribed anxiety and antisiezure medication. This woman, mind you, I was one day early, and legally, it was able to be refilled. Refused TO FILL IT. I WATCHED HER YELL AT ANOTHER STAFF MEMBER WHO ASKED HER TO PASS HIM A CART POLITELY. She pointed and said, "Look how busy I am! Busy doing what is rejecting refills and ignoring paying customers because she is so miserable she wants to ensure everyone else around her is too?? Do you know what she said when I asked her how her morning was. What? WHAT DO YOU MEAN LOOK AROUND WE HAVE NO STAFF ITS HORRIBLE. WHO HIRED THIS WOMAN . Just because you have a degree does not make you special and entitled to a paycheck for being lazy. DISCRIMINATIVE AND DISRESPECTFUL!!!! WOW!!!"

"Jan, 2024 NOTE: Pike Street location PHARMACY is no longer 24 hours (since February, 2023). The STORE is open 24 hours BUT If short-staffed, they will close at 11:00 p.m. Hope this helps."

"Waited over 40 minutes to get a prescription filled. Then, only to be told they will only fill one of the two as they are too busy to do both. I have to pick which one I want. And wait for the one I picked. 38 minutes later, I managed to get out of here. If you offer a service but can't fulfill the service, maybe add additional staff so you don't disappoint people. Never in my life have I seen this. What if someone needed medications but can't get it as they are too busy."

"My dad was seen at Eastside Piedmont hospital in snellville(the WORST hospital) this morning and was discharged around 10:30 pm but he was not feeling well as he was changing in the room to go home. He was throwing up and was telling the nurse he does not feel well at all to go home. She convinced us he couldn’t stay any longer because there was no doctor that could take him and cvs would give us the same medication he’s receiving at the hospital. She gave us the phone number and address to the CVS on pike street claiming it was a 24 hour pharmacy and they would give my dad his medication tonight but as we were about leave I decided to call the pharmacy and was informed they close at 11 I had the pleasure of speaking with Mary where she explained if we get there on time she would do her best to help us. She also explained it would save time if the prescriptions were sent directly from the hospital the nurse claims she couldn’t send my dad’s prescriptions over to cvs so I had to rush over and take the hard copy. When we got to CVS Mary and Aahouti helped us immediately, they saw the urgency we had for the medication since he wasn’t feeling well and Mary was kind enough to expedite his medication and did everything she could to help us get these medications before 11 since the hospital didn’t want him to stay. Mary and Aahouti were very attentive and fast. This is by far the best experience I’ve gotten at any pharmacy to the point where I cried because of how grateful I was. We need more people like these two ladies in this world. Mary definitely cares about her patients/ customers any other pharmacy would’ve probably turned us away."

"I’m speechless because I’ve going to this CVS since my son was baby and now he is in college and this young lady Kathyra brought tears of love in my eyes because of her professionalism, courtesy, efficiency and respect to everyone. I was on the line waiting for my turn but the way this young lady shows her professionalism I was amazed and started talking and another customer in line with me started saying the same thing and decided to show kindness to her back by agreeing with me and we both have never witness such a beautiful spirit with love and efficiency so I decided to do a review because we always talk about the bad then the good. Please whenever you’re at the Pharmacy please say hi and show some to Kathyra because she’s awesome and fantastic young lady. CVS you got it right by hiring someone with compassion and loves her job and not forgetting her manager ghat I spoke with Mary thank you for listening to our appreciations for Kathyra. Thank you and keep changing lives❤️"