Los Charros

"A friend of mine and I went in today about 2:30. There were about 5 tables that had customers. We waited 10 minutes to be seated. The waiter gave me a sprite instead of the coke I ordered. It took them about 15 minutes to come and take out order. We both ordered fajitas. When our order finally came out, it was the beans, rice, salad. While it sat on the table waiting for our meat and tortillas, it was getting cold. My friend made a comment in which I don't remember and the waiter came back with "we're really busy". At that time we were the only ones in the restaurant other than the workers. Not one time did our waiter check on us. I will not step foot back in there ever again. I will take my hard earned money somewhere else. No tip, your service was not acceptable."

"Service was fast and friendly, the food was fresh and delicious. I highly recommend the Adam Special"

"Food was delicious and service was great! Highly recommend!"

"At lunch, music was super loud, got up to ask for music to be turned down and on floor next to our booth was a live cockroach. On top of the ice in my glass of water was a dead cockroach. The explanation I was given was "The exterminator came this morning and stirred them up and made them crazy"!?!? I was given 50% off my meal.... I won't be going back."

"Short version... Food is delicious, top-notch imo. Service was not good at all. I would say "rude" which I've seen in a couple other reviews, but distracted, uncaring, and making us feel like we were an inconvenience would about sum up the service. Really got the feeling that this is one of those places where the management, owner(s), and select few may care about customer service but the wait staff and the people that actually deal with the customers feel like the customers are a nuisance and life would be better without them. We go greeted and seated quickly because the place was about empty. So far, so good. After being seated we had time to look through the impressive menu of delicious food, including items you don't see much on any of the local Mexican menus. There are some authentic looking items and more deserts than I've ever seen at a Mexican eatery around here. Still so far, so good. Then we sat and sat. Had time to discuss what we were interested in having, time to read the descriptions of what we were considering, time to discuss many things. No drinks. No chips. No nothing. We were at 1 of the 3 tables with customers at this point. If I was a people person we could have gotten to know the people at the other 2 tables. We had time to admire the artwork, which I did like. Anyway... service was slow. People in the back. We saw them back there. We heard them talking. They ignored us all. So... blah blah blah.... super slow, I asked what was good and was told "Ehh... anything." Shouldn't wait staff have a standard recommendation in mind for customers that are a little overwhelmed with a thick menu and no idea about the place? Maybe that's just me. No point deduction there. Big point deduction for the fact that they seem to make it a habit of serving anyone at the table whatever is ready while others wait for theirs to be ready. Having the food for a table come all at once, hot, and ready is standard for a reason and bringing one person's food in one trip then someone else's food 15 minutes later is completely unacceptable. As a matter of fact, I'm scrolling back up to remove another star. Rating a place 2 stars when the food was delicious is crazy, but that's what happens when you make customers wait too long in an uncrowded restaurant before at least taking their drink orders, behave impatient and as if you wish the customers would just go away, never offer refills on the drinks, bring the chips and one entrée at the same time, and the other entrée 15 minutes later... umm... I think that's enough ranting. Was that a rant? Maybe. I've had time to get over it, but as I typed it came rushing back. But... the food is very very tasty. If I lived closer I'd probably find myself trying to eat here occasionally because of the good food, then remembering why I don't go once a week."