Kroger Pharmacy 2875 North Decatur Road, Decatur, GA 30033

"The pharmacist was aggressively unhelpful. The Kroger down the street in Lavista was very nice and was able to help me with what I needed."

"I like the pharmacy techs, but the prices are not always competitive. I've gotten several vaccines here and the staffers are very good with injections. Not heavy handed."

"I wanted my medicine and they were closed. They were on break. I really wanted my medicine, so I can start to feel better. I had to walk around for a while."

"Goldie and Alice are the best problem solvers. The other Techs just work with them. The supplier may have something to do with Rx"

"Man, this place has a lot of bad ratings. I've never had an issue. If you have to drop something off, it usually take a minute if there's a line. Pickup? Same thing, may have a few in front of you. Plus side, every person I can see (as a customer) is busy and working on something. Nothing drive me crazier than waiting while people are standing around. Not the case with this place and I've been here a lot. Honestly, I've had consistent 4 start experiences. Until I called. I had a question and was all prepared to stay on hold for a while. Much to my surprise, I got right through, asked my question (Patrick?) and got an answer. Based on the other reviews it sounds like I'm the exception but they've always done right by me. Honestly, this has to be one of the worst jobs around. It's in the service industry, you're dealing with sick (scared) people and an insurance industry that is overwhelmingly complicated. A byproduct of dealing with the insurance industry is having to tell people that the meds their Dr prescribed might not be covered and they're going to have to pay $$$$ to get what they need. Not Kroger's fault but that's bit me a few times and I ended up having to apologize to the person helping me out because I took my frustrations out on them."