Publix Pharmacy at Abernathy Square Shopping Center

"Only used it because it’s the closest pharmacy to my apartment, thank god I’m moving because I am tired of them screwing around. They never have my medications ready, they have several times told me it was ready only for me to go there and it not be ready."

"Terrible customer service. The pharmacist are very rude and dismissive. I called to get a prescription filled and was told it would be ordered and arrive Monday. I go on Monday to pick it up and am basically yelled out by another pharmacist claiming that basically "I'm never gonna get that prescription there and that another worker lied to me." in the rudest, most hostile way possible. I am fine with the worker who told me it would be ordered being wrong, but being talked to and yelled at as if I did something wrong is ridiculous. I will not be back to a Publix pharmacy."

"It’s so rare to have a truly excellent pharmacy experience, but picking up my prescription yesterday was easy, simple and enjoyable. I had some issues with my new insurance and Andrea D went above and beyond to figure out the issue with me- it was a delight to collaborate with a pharmacist that clearly cares about patients. Even though it’s 20 minutes out of the way, I’ll be going to this pharmacy from here on out!"

"I switched from CVS to here and was hoping for better service and man was I wrong. Prescription was sent to this pharmacy on 10/22, they could not fill it and did not bother to call me or reach out to me. On Nov. 4th, when I followed up, the person answering the call told me it was denied by insurance (which was not) and told me to stop "harassing" them. I asked why this was harassment when people simply followed up on prescription status which was not filled for 2 weeks with no explanations and she simply said there's nothing they can do and stop 'harassing' them. My doctor continued to send them authorization and prescription and yet they could not lift a finger to notify patients or help out."

"The people working in the pharmacy are undefeated at taking forever to get prescriptions ready. I don’t understand. Then they tell you whatever they want to make you happy but never have your medication ready at the time they say it will be. I have never experienced this in my life. It never fails. They have a million excuses then have the nerve to be rude and get smart with you when you are disgruntled after having to wait to get your prescriptions 16 hours after it was sent to the pharmacy. I’m switching to Kroger after this month. It’s absurd and they need to go."